Imaging Support Specialist

Trinity Health•Livonia, MI

1d•Onsite

About The Position

The Imaging Support Specialist works in the Radiology Support department at Trinity Health Livonia. This role performs clerical and patient-support duties related to radiology imaging and the PACS (picture archiving and communication system). Duties include processing requisitions and radiology reports; scanning, editing, digitizing, importing, exporting, and distributing imaging; maintaining PACS records and resolving quality-assurance issues; and locating prior images for radiologists, dictation, or future procedures. The specialist also checks in and processes patients, assists them with forms and changing into gowns, prepares incoming and outgoing films, answers phones, and stocks supplies. This is a full-time position for 32 hours per week, working four eight-hour shifts on a rotating schedule: Sunday and Saturday from 3:30 p.m. to midnight, and Monday and Friday from 2:00 p.m. to 10:30 p.m. The position is based at Trinity Health Livonia.

Requirements

High school diploma or equivalent.
Excellent customer service skills.
Computer skills.

Nice To Haves

Previous hospital experience.

Responsibilities

Perform clerical duties, including processing requisitions and radiology reports.
Scan documents into PACS and edit PACS information.
Digitize films into PACS and push images from third-party systems into PACS.
Create, export, and import images on CD and DVD for patient and physician use.
Resolve PACS quality-assurance issues and monitor the PACS database.
Merge and delete images as necessary and locate and provide prior images for radiologists.
Prepare incoming and outgoing films.
Check in and process patients for radiology exams.
Assist patients with completing forms and changing into gowns.
Answer phones, locate prior imaging for dictation or future procedures, and stock supplies.