Imaging Services Rep I, Diagnostic Imaging

Olympic Medical Center • Port Angeles, WA

1d • $21 - $29

About The Position

The Imaging Services Rep I is responsible for receiving patients and completing the Imaging Services outpatient admission process. Duties include collecting demographic and insurance information, verifying insurance coverage and authorization for services, accurately entering data into multiple computer systems, discussing financial responsibility with patients, maintaining accurate patient account information, and obtaining authorizations and referrals.

The role requires learning and retaining broad knowledge of examinations and making quick, independent decisions using good judgment. The position calls for a service-oriented individual who responds to physicians, patients, and families with empathy, respect, and understanding. Contacts include patients, families, referring physicians, and their office staff.

This position is with Olympic Medical Center on Washington State’s North Olympic Peninsula. The listed FTE is 0%, and the work shift is variable. Weekend and holiday shifts are indicated; no on-call shifts are indicated. Evening, night, and weekend shift differentials and standby, lead, and per diem premiums are listed.

Requirements

• High school graduation or equivalent.
• At least one year of office or reception experience, preferably in a health care setting.
• Ability to learn and retain a broad base of knowledge concerning examinations.
• Ability to make quick, independent decisions using good judgment.
• Service-oriented approach and ability to respond empathetically and respectfully to patients, families, physicians, and office staff.

Nice To Haves

• Medical terminology knowledge.
• Knowledge of anatomy.
• Office or reception experience in a health care setting.

Responsibilities

• Receive patients and complete the Imaging Services outpatient admission process.
• Collect demographic and insurance information.
• Verify insurance coverage and authorization for services.
• Accurately enter data into multiple computer systems.
• Discuss financial responsibility with patients.
• Maintain accurate patient account information.
• Obtain authorizations and referrals.
• Learn and retain information about a broad range of examinations and make quick, independent decisions using good judgment.
• Respond to physicians, patients, and families with empathy, respect, and understanding.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED