Imaging Patient Assistant - Interventional Radiology Dept

Advocate Health • Milwaukee, WI

3d • $19 - $28 • Onsite

About The Position

The Imaging Patient Assistant works in the Interventional Radiology Department at Aurora St. Luke’s Medical Center. The role supports patient preparation and routine instructions, transports and escorts patients and visitors, and helps maintain exam rooms, work areas, supplies, and equipment. The assistant uses radiology computer systems to handle requisitions, schedules, and patient information, and may greet visitors, respond to routine requests, answer calls, schedule appointments, and take messages as department needs require.

The position coordinates information among ordering physicians, radiologists, technologists, patients, and other care team members. Duties include providing and managing radiology reports, images, and health records; preparing film jackets or discs and related documentation; and communicating patient observations, concerns, and needs. Depending on department needs, the assistant also performs routine equipment maintenance and quality monitoring, assists with MRI implant screening and documentation, and may perform IV insertion and venipuncture.

The role requires care appropriate to patients’ age-specific needs and the ability to follow departmental policies and procedures. It is a full-time, first-shift position, 40 hours per week, and may include weekend and holiday rotation. The listed pay range is $18.85–$28.30.

Requirements

• High school graduate, GED, or High School Equivalency Diploma (HSED).
• Basic Life Support (BLS) for Healthcare Providers certification from the American Heart Association (AHA) upon hire, unless the department leader has determined it is not required.
• Competence in IV insertion and venipuncture when department needs require.
• Excellent communication skills, including the ability to communicate effectively with a variety of patients, staff, and physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills, including experience using computer applications or systems and electronic mail.
• Ability to follow directions and work well independently and with technologists, physicians, and patients.
• Ability to demonstrate knowledge and skills necessary to provide care appropriate to the age of patients served and to assess and interpret information relevant to their age-specific needs.
• Ability to sit, stand, walk, lift, squat, bend, twist, and reach above the shoulders throughout the workday.
• Ability to lift up to 50 pounds from floor to waist and up to 20 pounds overhead.
• Ability to carry up to 40 pounds a reasonable distance when department needs require.
• Ability to push or pull with 30 pounds of force.
• Ability to perform a sliding transfer of 150 pounds with a second person present when department needs require.
• Functional speech, vision, hearing, and touch, with fine hand manipulation skills for procedures or other functions.
• Ability to wear protective clothing as necessary when exposed to mechanical, radiation, electrical, blood, or body-fluid hazards.

Responsibilities

• Assist patients in preparing for examinations and provide basic instructions about routine procedures.
• Transport patients between exam rooms and departments, and escort patients, families, and visitors when department needs require.
• Use radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information.
• Organize and prepare exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment.
• Greet patients and visitors and respond to routine requests for information, reports, or film loans.
• Answer and screen telephone calls, schedule patient appointments, and take messages when department needs require.
• Act as a liaison between ordering physicians, radiologists, and technologists.
• Provide radiology reports and/or images to staff, physicians, patients, and family members upon request.
• File, retrieve, and release health information records and films; compile film jackets or discs and complete required forms and documentation.
• Document requested information and promptly communicate patient observations, concerns, and needs to physicians and other members of the health care team.
• Perform routine maintenance and quality monitoring of imaging equipment, using appropriate techniques to clean, sterilize, and care for instruments and other equipment as department needs require.
• Assist with screening and documentation of MRI implants as department needs require.
• Provide care appropriate to the ages and developmental needs of patients served, in accordance with department policies and procedures.
• Operate equipment necessary to perform the job.

Benefits

• Paid time off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and opportunity for annual performance-based increases

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED