Imaging Patient Assistant - Imaging Department
About The Position
The Imaging Patient Assistant in the Imaging Department assists patients in preparation for exams, provides basic instructions for routine procedures, and transports patients between exam rooms and departments. This role also escorts patients, families, and visitors as needed. The assistant utilizes radiology computer systems for requisitions, schedules, and patient information. Responsibilities include organizing and preparing exam rooms, stocking supplies, and maintaining equipment. The role involves greeting patients and visitors, answering phones, screening calls, scheduling appointments, and taking messages. The assistant acts as a liaison between physicians, radiologists, and technologists, and provides radiology reports and images upon request. They are responsible for filing, retrieving, and releasing health information records and films, compiling film jackets/discs, and completing required documentation. The position requires documenting information, communicating patient observations and needs to the healthcare team, and performing routine maintenance and quality monitoring of imaging equipment. Additionally, the assistant may be involved in screening and documenting MRI implants and must demonstrate knowledge of age-specific patient care.
Requirements
- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required upon hire unless department leader has determined it is not required.
- Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or High School Graduate.
- No experience required
- Competent in IV insertion and venipuncture, based on department need.
- Excellent communication skills including the ability to effectively communicate with a variety of patients, staff and physicians.
- Excellent customer service and organizational skills.
- Intermediate computer skills including experience in using computer applications/systems and electronic mail.
- Must be able to follow directions and work well both independently and with technologists, physicians, and patients.
- Must sit, stand, walk, lift, squat, bend, twist and reach above the shoulders throughout the workday.
- Must be able to lift up to 50 lbs. from floor to waist.
- Must be able to lift up to 20 lbs. over the head.
- Must be able to carry up to 40 lbs. a reasonable distance if department needs require.
- Must be able to push/pull with 30 lbs. of force.
- Must be able to perform a sliding transfer of 150 lbs. with a second person present if department needs require.
- Must have functional speech, vision, hearing, and touch with the ability to use fine hand manipulation skills for procedures or other functions.
- May be exposed to the following hazards on a frequent basis: mechanical, radiation, and electrical as well as blood and body fluids; therefore, protective clothing must be worn as necessary.
- Operates all equipment necessary to perform the job.
Responsibilities
- Assists patient in preparation for exam, provides basic instruction to patients regarding routine procedures, transports patients between exam rooms/departments and escorts patients, families, and visitors if department needs require.
- Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information as needed.
- Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment, based on department need.
- Greets patients and visitors and responds to routine requests for information, reports or film loans. Promptly answers telephone, screens calls, schedules patient appointments, and takes messages, if department needs require.
- Acts as a liaison between ordering physician, radiologist, and technologist.
- Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.
- Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
- Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment, based on department need.
- Assists with the screening and documentation of MRI implants based on department need.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
