Imaging Patient Assistant

American Addiction Centers • Durham, NC

17h • $19 - $28 • Onsite

About The Position

The Imaging Patient Assistant plays a crucial role in supporting patient care within the Diagnostic Imaging department. This part-time position involves assisting patients with exam preparation, providing basic procedural instructions, and ensuring patient comfort and safety during transport. The role also requires proficiency in using radiology computer systems for scheduling and information retrieval, maintaining exam rooms and equipment, and acting as a liaison between medical staff. Responsibilities extend to managing patient information, handling film and report requests, and performing routine equipment maintenance. A key aspect of this role is demonstrating age-specific competency in patient care, understanding the principles of growth and development across the lifespan.

Requirements

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required upon hire unless department leader has determined it is not required.
• Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or High School Graduate.
• No experience required.
• Competent in IV insertion and venipuncture, based on department need.
• Excellent communication skills including the ability to effectively communicate with a variety of patients, staff and physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills including experience in using computer applications/systems and electronic mail.
• Must be able to follow directions and work well both independently and with technologists, physicians, and patients.
• Must sit, stand, walk, lift, squat, bend, twist and reach above the shoulders throughout the workday.
• Must be able to lift up to 50 lbs. from floor to waist.
• Must be able to lift up to 20 lbs. over the head.
• Must be able to carry up to 40 lbs. a reasonable distance if department needs require.
• Must be able to push/pull with 30 lbs. of force.
• Must be able to perform a sliding transfer of 150 lbs. with a second person present if department needs require.
• Must have functional speech, vision, hearing, and touch with the ability to use fine hand manipulation skills for procedures or other functions.
• May be exposed to the following hazards on a frequent basis: mechanical, radiation, and electrical as well as blood and body fluids; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

Responsibilities

• Assists patient in preparation for exam, provides basic instruction to patients regarding routine procedures, transports patients between exam rooms/departments and escorts patients, families, and visitors if department needs require.
• Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information as needed.
• Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment, based on department need.
• Greets patients and visitors and responds to routine requests for information, reports or film loans. Promptly answers telephone, screens calls, schedules patient appointments, and takes messages, if department needs require.
• Acts as a liaison between ordering physician, radiologist, and technologist.
• Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.
• Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
• Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment, based on department need.
• Assists with the screening and documentation of MRI implants based on department need.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED