Imaging Operations Supervisor

Iron Mountain • Chattanooga, TN

8d • Onsite

About The Position

Iron Mountain is seeking a highly motivated Imaging Supervisor for its Digital Solutions team. The supervisor leads daily production activities to convert physical documents into digital assets efficiently and at a high quality. The role is responsible for maintaining productivity, fostering a safe and engaged team environment, and ensuring project deliverables meet customer and quality standards.

Requirements

• 2–3 years of experience supervising a team in a high-volume production environment.
• Strong knowledge of production management principles, quality assurance protocols, and document imaging/data capture processes.
• Proven ability in team leadership, project management, and cross-functional communication.
• High school diploma or GED, or relevant certification.

Nice To Haves

• Experience supervising a team of 10–15 employees.
• Kofax knowledge.
• Document scanning experience.

Responsibilities

• Provide daily direction to the team to accomplish project goals, managing project timelines, quality, and the final outcome of customer orders and digital conversion processes.
• Lead, mentor, and cross-train department employees, and establish accountable standards and measures to build a skilled, high-performing team.
• Research and resolve customer issues.
• Ensure operations comply with organizational quality standards and policies, as well as local regulatory requirements for handling sensitive customer data.

Benefits

• Full benefits beginning on the first day of employment.
• Competitive pay with annual merit increases.
• Paid vacation, 7 paid holidays, and sick pay.
• 401(k) with company match.
• Employee Stock Purchase Program.
• Tuition reimbursement.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED