Imaging Medical Secretary - Valley Hospital

MultiCare Health System•Spokane Valley, WA

1d•Onsite

About The Position

The Medical Secretary is responsible for the scheduling and coordination of patients for all patient services and procedures. The incumbent answers multi-line phones; obtains and documents patient information; coordinates paperwork, insurance referrals/authorizations and arranges for interpreter services when needed.

Requirements

Post high school clerical vocational training or college course work preferred
Medical Terminology certification preferred
Experience in a medical setting preferred
One year of experience working with an electronic medical records system such as EPIC or Cerner
If position is located in Imaging, prior imaging/scheduling experience and knowledge of any type of Radiology Information Systems such as McKesson or Philips I-site is preferred

Responsibilities

Assists in operations of assigned department to include, quality assurance, process improvement, data management and customer service
Schedules patients for clinical services for all modalities for assigned area
Obtains necessary information for the determination of appropriate procedure(s)/appointment
Answers multi-line phone system, responding to caller, physician or patient
Cancels and reschedules exams/appointments, in coordination with the reception/registration personnel and technical staff, as directed
Coordinates insurance referral and authorization information
Coordinates interpreter services for patient appointments at MHS and patient visits via phone