Imaging Informatics Analyst III

CommonSpirit Health•Phoenix, AZ

1d•Onsite

About The Position

The Barrow Informatics Department is seeking a highly motivated and experienced Imaging Informatics Analyst to join our dynamic team. This role combines the responsibilities of an Imaging Informaticist and an Application Systems Analyst, requiring a unique blend of clinical knowledge, technical expertise, and analytical skills. The ideal candidate should demonstrate expertise in Merative Merge PACS, proficiency in medical imaging workflows, knowledge of DICOM and HL7 standards, and a commitment to optimizing imaging technologies to enhance patient care, streamline operational efficiency, and advance diagnostic capabilities within a complex healthcare environment.

Requirements

Bachelors Degree
Technical School degree/certificate or relevant work experience
Seven to Ten (7-10) years of experience in IT or Informatics working on Ambulatory, Clinical, or Audio/visual applications
Experience working with project life cycle and project management methodologies
Three to Five (3-5) years working in a healthcare/medical environment
Expertise in Merative Merge PACS
Proficiency in medical imaging workflows
Knowledge of DICOM and HL7 standards
Strong analytical and problem-solving skills
Practical experience in application configuration/support
Excellent communication and interpersonal abilities
Commitment to system integrity, user satisfaction, and continuous improvement

Nice To Haves

Bachelors Of Nursing or other related healthcare profession (Clinical Applications Support ONLY)
Certified Imaging Informatics Professional (CIIP) credential, offered by the American Board of Imaging Informatics (ABII), is highly preferred, but can be obtained within the first year of employment.

Responsibilities

Analyze business requirements, configure application settings, and perform system testing.
Provide technical support, troubleshoot issues, and collaborate with vendors/development teams.
Maintain documentation, assist with user training, and support upgrades/deployments.
Develop educational tools: paper handouts, courses, web site help pages, video instruction.
Provide direct support for physicians, advanced practitioners, clinicians, and/or administrators in the use of facilities IT and technology resources.
Lead training sessions of all levels, including training for medium to high-complexity applications.
Anticipate and resolve routine and critical issues that arise within complex facility information systems; provide input into the resolution and/or required functionality and/or system changes.
Anticipate and resolve routine and complex issues that arise and provide input into long-term system solutions and/or functionality updates.
Coordinate physician, advanced practitioners, clinician, and/or administrator service requests and incident resolutions through the Enterprise Help Desk.
Oversee PACS (Picture Archiving and Communication Systems), RIS (Radiology Information Systems), and numerous other ancillary imaging software solutions, to ensure high performance and reliability.
Integrate imaging technology with Electronic Health Records (EHR) and other ancillary systems to facilitate seamless data flow.
Facilitate ongoing process and workflow analysis and optimization, ensuring that business workflows and technical solutions are efficiently implemented and maintained.
Partner with medical imaging technology staff to resolve image viewing, transmission, or storage issues, and ensure effective maintenance practices.
Provide technical support for radiologists, technicians, and operational leadership, to include, but not limited to, training on new software.
Coordinate with third-party technology vendors for implementations, upgrades, and repairs.
Monitor diagnostic information and reporting outputs to ensure optimal imaging quality and delivery.