Imaging File Room Receptionist - Full Time/Days

Cayuga Health System • City of Ithaca, NY

11d • $19 - $24 • Onsite

About The Position

The Imaging File Room Receptionist will greet Imaging patients and escort them to the proper modality. This role requires the employee to be self-motivated and demonstrate the ability to multitask in a high volume phone call environment. Providing excellent customer service and the ability to communicate well with patients, visitors, and staff is essential. The employee will be responsible for burning DVDs, transferring images, printing Imaging reports, faxing, copying, answering phones, transferring calls, and taking messages, all while maintaining HIPAA compliance.

Requirements

• High school diploma or GED
• Preference computer skills
• Must be able to push, pull, bend, and ambulate without assistance
• HIPAA compliance
• Patient identification
• Infection control
• Hand hygiene policies
• Utilize healthcare technology and imaging systems effectively, including PACS, Meditech, email platforms, image transfer software, and related applications

Nice To Haves

• Self-motivated
• Ability to multitask in a high volume phone call environment
• Excellent customer service skills
• Ability to communicate well with patient visitor and staff
• Burning DVDs
• Transferring Images
• Printing Imaging reports
• Faxing
• Copying
• Answering phones
• Transferring call
• Taking messages
• Flexibility and initiative
• Assisting radiologists and team members
• Participating in training and staff meetings
• Onboarding new employees
• Performing additional duties as needed

Responsibilities

• Maintain a clean, safe, and welcoming environment by ensuring waiting areas, changing rooms, and visitor amenities are fully stocked and compliant with organizational and regulatory standards.
• Deliver exceptional customer service through professional communication, proper phone etiquette, teamwork, and a patient-focused approach to interactions with patients, visitors, and staff.
• Adhere to HIPAA, patient identification, infection control, and hand hygiene policies while maintaining required certifications and competencies.
• Utilize healthcare technology and imaging systems effectively, including PACS, Meditech, email platforms, image transfer software, and related applications to support departmental operations.
• Demonstrate flexibility and initiative by multitasking, assisting radiologists and team members, participating in training and staff meetings, onboarding new employees, and performing additional duties as needed.

Benefits

• Standard Rate of $18.50 - $24.00 per hour plus benefits
• Commitment to treating all patients, providers, staff and volunteers equitably and with dignity
• Ensuring the highest levels of safety, care and respect
• Striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all
• Equal Employment Opportunity employer
• Supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples
• Prioritizing opportunities to build a diverse and inclusive workplace
• Reasonable accommodation for job application, pre-employment testing, job interview or to otherwise participate in the hiring process

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED