Imaging Engineer III

TRIMEDX•Erie, PA

About The Position

The Imaging Engineer III installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of complex medical imaging equipment in specialty areas such as MRI, CT, Cath Labs, and Radiation Oncology. The role requires familiarity with all classes of clinical equipment and may include maintenance outside the employee’s specialty. The engineer advises medical and clinical staff on equipment specification, acquisition, safe use, and operation, and provides technical guidance to other TRIMEDX personnel. The position supports regulatory compliance, inventory management, department improvement, and associate development through mentoring. The individual is expected to demonstrate TRIMEDX’s core values in professional interactions. The role includes performance assurance inspections, scheduled maintenance, operation verification, installation, repair, calibration, documentation, customer relationship management, and inventory database upkeep. It may involve travel based on customer or business needs and the primary site. A valid driver’s license is required, and use of a personal vehicle may be required depending on travel needs.

Requirements

At least 5 years of experience repairing, maintaining, troubleshooting, and installing medical imaging equipment.
A 2-year degree in a technical/electronics field or equivalent experience; this requirement is waived for applicants with TRIMEDX Trained Certification or an equivalent biomedical-related certification program.
Complex computer skills, including interpreting error codes, defragmenting hard drives, replacing power supplies, and interpreting computer codes.
Knowledge of Microsoft Office, including Excel, and networking applications.
Ability to integrate information from a variety of sources.
Excellent interpersonal and customer service skills.
Valid driver’s license.
Ability to reach, pull, and use fine motor skills while installing, servicing, and maintaining medical equipment.
Ability to bend, crouch, kneel, climb, balance, or otherwise maneuver while servicing or inspecting medical equipment.
Ability to operate tools and machinery using hand or foot controls, such as drills, saws, and electronic test equipment.
Ability to lift, carry, or otherwise move up to 50 pounds while working with medical equipment.

Nice To Haves

Bachelor’s degree in engineering technology.

Responsibilities

Perform performance assurance inspections, scheduled maintenance, and operation verification procedures on complex medical imaging equipment.
Repair, install, and calibrate complex medical imaging equipment and systems.
Inform supervisors about repair status, scheduled inspections, unusual equipment situations, and customer concerns.
Coordinate, direct, and document subcontractor, vendor, and outside service technician activities to ensure proper service delivery.
Maintain clinical engineering expertise through ongoing training and education.
Lead assigned Service Operations special projects and mentor associates by sharing expertise.
Maintain accurate and complete equipment database information, including inventory, performance assurance schedules, nomenclature, and service history.
Follow the Medical Equipment Management Plan and applicable regulatory requirements, policies, and procedures.
Ensure service work and related documentation are complete, timely, and accurate.
Work with a Medical Physicist to ensure accurate and aligned radiation outputs for regulatory compliance and patient safety.
Build and maintain customer relationships; discuss equipment status and functionality with clinicians.
Represent TRIMEDX positively and adhere to the mission, vision, and values of the organization served.
Inspect inventory periodically and maintain common failure parts inventory to support equipment uptime.
Verify completion of security analysis for new customer equipment.
Perform incoming inspections to maintain a complete and accurate inventory of medical devices, including trial, evaluation, rental, loaner, and permanently assigned equipment.
Make recommendations regarding inventory.