IMAGING ASSISTANT, HFMH - DIAGNOSTIC RADIOLOGY GEN PROC (4044456025)

Froedtert Health•MANITOWOC, WI

5d•Onsite

About The Position

The Imaging Assistant provides patient-centered care across all areas of Imaging Services. The role combines clerical support with patient care, including reception, wayfinding, registration, insurance verification, and documentation in the electronic medical record. It also involves communicating with patients about how to prepare for imaging studies, monitoring and assisting inpatients with basic needs, transporting patients to and from the imaging department, and assisting technologists with imaging studies. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Ability to concentrate and pay close attention to detail when providing care, resolving patient care problems, and interacting with patients and families.
Ability to use general medical support equipment, including patient lifting devices.
Ability to understand and follow instructions and give clear directions to patients and others.
Good listening skills.
Ability to use standard office equipment, including computers, fax machines, copiers, document scanners, and tube stations.
Knowledge of basic medical terminology and human anatomy.
American Heart Association Basic Life Support (BLS) for the healthcare provider, or an AHA-approved equivalent, required within 90 days of hire.

Nice To Haves

One year of experience in a clinical or hospital setting is preferred.

Responsibilities

Perform reception, wayfinding, patient registration, and insurance verification.
Document information in the electronic medical record and use proper phone etiquette.
Communicate clearly with patients by phone and in person to prepare them for imaging studies.
Monitor inpatients and assist with basic needs.
Transport patients to and from the imaging department.
Assist technologists with performing imaging studies.
Perform other duties as assigned.