IMAGING ASSISTANT

Independence Health System • North Huntingdon Township, PA

1d • Hybrid

About The Position

The Imaging Aide is responsible for completion of clerical duties, facilitates office workflow, and assists the customers of the imaging department. This role involves greeting and assisting patients, answering phones, managing patient preps and screenings, preparing correspondence, handling image distribution (DVDs/electronic), faxing/mailing reports, assisting with HIS/RIS/PACS systems, communicating STAT results, facilitating inter-departmental communication, delivering and retrieving requests, managing department mail, directing phone calls, maintaining the workstation, ensuring office supplies are stocked, reporting equipment malfunctions, implementing downtime procedures, and assisting in rescheduling patients during downtime. Additionally, the role involves assisting in patient care functions, escorting patients, assisting technologists with patient movement, tending to patient and family comfort needs, obtaining medical history, completing studies in RIS, and preparing waiting rooms and stocking linen. The position also requires attending department meetings or reviewing minutes, and performing other assigned duties.

Requirements

• High School Diploma, GED, or higher level of education.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
• Knowledge of basic Office Equipment such as copier, fax machine, etc.
• Basic working knowledge of computers and office equipment.

Nice To Haves

• Previous experience in healthcare setting.

Responsibilities

• Greeting and assisting all customers.
• Provides direction to customers when needed.
• Answers the telephone using proper telephone etiquette.
• Assists with distribution of patient preps and screenings.
• Places courtesy calls to patients when needed.
• Prepares all correspondence for physician offices and other institutions.
• Prepares and obtains necessary release forms.
• Burns DVD’s/Sends images electronically when applicable.
• Faxes/mails reports when appropriate.
• Assists physicians and other staff with HIS/RIS/PACS systems.
• Communicates STAT results to physician offices following department guidelines.
• Facilitates internal communication with various departments.
• Delivers and retrieves requests from technologist/radiologist office/reading room/work area.
• Delivers imaging department mail.
• Directs phone calls to appropriate location.
• Maintains workstation in optimum condition.
• Assure adequate office supplies are maintained.
• Reports any necessary malfunctions to supervisor.
• Implements downtime procedures when necessary.
• Assists in rescheduling of patients during equipment downtime.
• Initiates established downtime procedures during HIS/RIS and PACS downtime.
• Assists in patient care functions.
• Escorts patients to and from x-ray/scan rooms.
• Assists technologist in moving patient to and from various modalities/offices.
• Tends to patient and family comfort needs.
• Obtains medical history related to the testing being performed.
• Complete studies in RIS when needed.
• Assists in the preparation of exam/sub waiting room.
• Stocks linen when needed.
• Attends department meetings or reviews meeting minutes.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED