Imaging Assistant

University of Maryland Medical System•Easton, MD

4d•Onsite

About The Position

The Imaging Assistant plays a crucial role in ensuring a positive patient experience within the imaging department. This position involves transporting patients, assisting clinical staff during procedures, managing patient discharge, and acting as a patient ambassador. The assistant will also support the lead technologist by participating in various modalities and departments, attending meetings, maintaining positive interdepartmental relationships, managing inventory, responding to emergency codes, and ensuring compliance with federal and state laws and regulations. A key aspect of the role is documenting information in the electronic medical record and performing basic image retrieval tasks, all while maintaining the privacy and security of patient information and performing duties safely.

Requirements

High school diploma or equivalent.
Demonstrated interpersonal, verbal communication, and organizational skills.
Meets the physical requirements of the job as listed.
IV start competency to be demonstrated and acquired, if not already completed, within 60 days of start date in this role.
Computer skills required.
Ability to demonstrate the knowledge and skills necessary to provide care based on the age of the patients served.
Ability to demonstrate knowledge of the principles of growth and development over the life span.
Ability to assess data reflective of the patient’s status.
Ability to interpret the appropriate information needed to identify each patient’s requirements relative to his/her age specific needs.
Ability to provide the necessary care as described in the policies and procedures.

Responsibilities

Transports patients from their ED or inpatient location to the imaging procedure room in a dignified, safe manner.
Upon request, transports patients for other units, for example: ED to the floor, from the unit to discharge, etc.
Competently manages oxygen, IV pumps, and other key patient equipment before, during and after transport.
Works with clinical staff to optimize efficiency of patient schedules.
Assists the clinical staff during the procedure with patient care and comfort.
Serves as Chaperone as needed for invasive procedures.
Assists clinical staff in all areas of patient comfort: transport, gowning, warmth, sustenance as allowed.
Discharges patient and performs follow up phone calls, if necessary.
Escorts patient out of Imaging procedure areas.
Ensures discharge instructions are offered appropriately.
Performs follow-up phone calls and appointment scheduling as needed.
Upon request, assists nursing units with patient discharge.
Ensures the patient experience is positive.
Acts as our patient ambassador.
Is capable of documenting information in the electronic medical record and capable of basic tasks in image retrieval.
Maintains the privacy and security of all confidential and protected health information.
Performs job duties in a safe and conscience manner.
Provides assistance to the lead technologist.
Willingly participates in a schedule that requires travel to any modality, building, location where assistance is required.
Participates in regular meetings and teams to improve productivity, patient care, image quality, or efficiency.
Maintains positive relationships with other departments and ordering providers.
Maintains unexpired inventory and supplies.
Responds as required to various Shore Health System emergency “codes”.
Is vigilant about federal and state laws and regulations.