About The Position

We are looking for a motivated Image Processing Supervisor ready to take us to the next level! If you have experience providing training and support to team members and are looking for your next career move, apply now. We are looking for an Image Processing Supervisor to provide training and support to team members to enhance their skills and ensure departmental goals are achieved. This position will be full-time and remote. The schedule will be Monday through Friday, 3:30 PM EST to 12:00 AM EST.

Requirements

  • High school diploma or equivalent required
  • Minimum of five years of supervisory experience in data entry or a related field where performance was measured by accuracy
  • Proficient in basic PC skills and familiar with data entry standards
  • Demonstrated ability to lead a productive team and maintain a hardworking environment
  • Strong data entry skills (minimum of 20 wpm) with excellent attention to detail
  • Superior written, oral, and interpersonal communication skills
  • Proven decision-making skills with the ability to act as a role model in the department
  • Reliable and stable work history with the ability to self-manage and adapt to remote work conditions
  • Must be a resident of Florida
  • Ability to pass a background check and drug screen
  • Must have access to a reliable internet connection and a cell phone
  • Possession of a valid Driver's License
  • Comfortable with conducting interviews remotely and managing a remote team

Responsibilities

  • Responsible for the management and oversight of a data processing team
  • Manage team performance and monthly Key Performance Indicators
  • Documentation and root cause analysis of data processing errors and report findings to higher management for systemic resolution
  • Responsible for performing administrative and reporting duties as assigned to support operational efficiency and team objectives
  • Lead by example to perform all job functions in compliance with established performance measures
  • Provide training and support to team members to enhance their skills and ensure departmental goals are achieved
  • Conduct regular quality checks and performance reviews to maintain high standards of accuracy and efficiency
  • Facilitate a collaborative work environment that encourages feedback and continuous improvement

Benefits

  • medical
  • dental
  • vision insurance
  • 401k retirement account access
  • paid sick leave
  • other paid time off as provided by applicable law
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