Illinois Terminal Security

CHAMPAIGN URBANA MASS TRANSIT DISTRICT•Urbana, IL

3d•$21 - $24•Onsite

About The Position

Illinois Terminal Security possess strong interpersonal skills and are friendly, patient, polite, and conscientious with everyone they encounter. This position requires acute attention to detail and the ability to make firm quick judgements. This position works with local law enforcement to enforce the Rules and Regulations and ensure a safe and secure facility. The Security position reports to the Illinois Terminal Supervisors.

Requirements

A high school degree or equivalent is required.
Experience working in security or a related field is required.
Must hold a valid State of Illinois Driver’s License.

Nice To Haves

Experience working in customer service is preferred.

Responsibilities

Supports the operation and execution of facility rules and regulations
Interacts courteously with the public in normal and conflict situations
Uses de-escalation techniques to diffuse tense situations and maintain peace, order and the safety of others and the facility
Operates as a liaison between guests and facility tenants
Supports the administration and execution of facility emergency procedures
Monitors and patrols facility grounds and reviews security cameras to search for safety and security related issues
Maintains detailed records and reports based on established protocol
Supports Operations to ensure a safe and orderly vehicle traffic flow
Supports Customer Service in assisting guests with detailed and accurate information including routes and schedules as well as general information about MTD’s services and operations
Supports CityView operations including assisting with event setups, audio/video troubleshooting, and monitoring event activity
Supports Maintenance and Customer Service personnel in ensuring a safe and clean facility and assisting at the Customer Service desk as needed