IES Program Director (SPSA Opt. 3)

State of Illinois•Chicago, IL

8d•Hybrid

About The Position

Subject to administrative approval, this role serves as the IES Program Director for the Department of Innovation and Technology (DoIT). The primary responsibility is to formulate and implement the technology components of policy for the Integrated Eligibility Systems (IES) Program, which has a statewide impact. The Director will work in concert with the client agency IES Program leadership to coordinate and control the implementation of the IES Program. This position manages the DoIT IES Program Team, responsible for planning and coordinating short-term and long-term goals and objectives, and serves as a full-line supervisor. The Director will also act as the official spokesperson on behalf of the DoIT Secretary regarding technological issues associated with the IES Program. Key duties include directing, coordinating, reviewing, and evaluating the activities of subordinate staff, comparing results attained with established goals and objectives, and performing other assigned duties as required.

Requirements

Knowledge, skill, and mental development equivalent to completion of four (4) years of college with coursework in management information systems, information technology, computer science, or a directly related Information Technology field.
Four (4) years of progressively responsible administrative experience in a public or business Information Technology organization.
Four (4) years of experience supervising a team of technical or subject matter professionals.

Nice To Haves

Four (4) years of professional experience directing large-scale Integrated Eligibility Systems (IES) or similar enterprise human services platforms or enterprise case management systems, including the development, implementation, and management of policies and processes with multi-agency or organization-wide impact.
Four (4) years of professional experience overseeing vendor performance, including contract negotiation, payment approval, monitoring billable hours, and ensuring alignment with program goals and standards.
Four (4) years of professional experience convening policy meetings, formulating strategies, and developing or enhancing legislation to refine or improve statewide eligibility or business processes.
Four (4) years of professional experience overseeing policy review and analysis to ensure program compliance, data integrity, and successful completion of program objectives.
Four (4) years of professional experience evaluating standardized business processes and recommending revisions to improve program outcomes and ensure alignment with statewide goals and objectives.
Four (4) years of professional experience conducting in-depth research to identify opportunities for IES program enhancements and developing actionable recommendations for organizational or statewide initiatives.
Ability to lead diverse teams and work collaboratively with various stakeholders, including government agencies and Constitutional offices.
Ability to lead teams by assigning tasks, providing training, setting goals, evaluating performance, and addressing operational and employee relations needs.
Ability to serve as an official spokesperson, representing executive leadership with internal and external entities, including the Governor’s Office, legislature, and advisory boards.
Ability to communicate policy or procedural changes, addressing problem areas, and implementing corrective actions to ensure alignment with organizational objectives.

Responsibilities

Formulate and implement the technology components of policy for the Integrated Eligibility Systems (IES) Program with statewide impact.
Coordinate and control the implementation of the IES Program in concert with the client agency IES Program leadership.
Manage the DoIT IES Program Team, responsible for planning and coordinating short-term and long-term goals and objectives.
Serve as full-line supervisor.
Serve as official spokesperson on behalf of the DoIT Secretary on technological issues associated with the IES Program.
Direct, coordinate, review, and evaluate the activities of subordinate staff comparing results attained with established goals and objectives.
Perform other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Benefits

Competitive Group Insurance benefits including health, life, dental and vision plans
Flexible work schedules (when available and dependent upon position)
10 -25 days of paid vacation time annually
12 days of paid sick time annually which carryover year to year
3 paid personal business days per year
13-14 paid holidays per year dependent on election years
12 weeks of paid parental leave
Pension plan through the State Employees Retirement System
Deferred Compensation Program – voluntary supplemental retirement plan
Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
Tuition Reimbursement Program
Federal Public Service Loan Forgiveness Program eligibility