About The Position

The Identity, Branding & Outreach Manager is an innovative student leader responsible for building a vibrant, welcoming residential experience. This role directs the members of the House of O: Creative Branding & Fashion Assistant, Housing Outreach Ambassador, and Visual Content Identity Assistants (Graphic Designer, Videographer, Photographer).

Requirements

  • Must be enrolled in a degree program at St. Olaf College during the academic year and maintain good standing in academics and conduct
  • Must maintain a cumulative/semester GPA of 2.5. If a student staff member’s GPA (semester/cumulative) falls below 2.5, their retention will be based on individual consultation
  • Students should have no pending cases, active sanctions, and/or resolved cases that would prevent effective performance as student staff members

Nice To Haves

  • Previous experience in marketing, retail/boutique management, event planning, or student leadership is highly preferred.
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) or design platforms like Canva.
  • Exceptional public speaking, time management, and team-building abilities.
  • A digital portfolio demonstrating graphic design, photography, or video editing capabilities is required.
  • Although previous work experience is not required, applicants are expected to provide a presentation during their interview demonstrating their knowledge, skills, and abilities in the role.

Responsibilities

  • Support the staffing process from onboarding, ongoing training, and supervision
  • Ability to address conflict and challenges within the public in a meaningful manner
  • Provide 1-1 ongoing mentoring to Housing Ambassador Assistants
  • Serve as a frontline approver for events and outreach activities to be submitted to one’s supervisor.
  • Hold office hours in the student staff lead's dedicated area
  • Create positive experiences through networking events, marketing initiatives, and programming
  • Promote the office through identified clothing, tabling, presentations, and hosting events on and off campus
  • Participate in department and college events with Residence Life Professional Staff
  • Collect feedback, both quantitative and qualitative, to support departmental changes
  • Post creative and engaging content on social media to build awareness around the on-campus living experience
  • Follow up with individual residents and groups with on-campus living concerns
  • Collaborate with the Hall Council, Residence Hall Association, Residence Life Advisory Committee, and other identified entities to enhance the residential experience.
  • Knowledge of marketing, branding, and communications
  • Study to understand the needs of college-age students, residents of St.Olaf College, and student supporters, i.e., families
  • Comfort level with social media, specifically, Facebook, Twitter, and Instagram
  • Excellent communication skills: verbal and written
  • Ability to share personal stories of life at St.Olaf College.
  • The staff member must be able to understand and communicate the connection between residence life, on-campus living, and the college experience
  • Flexible and adaptable communication and engagement delivery to the space and the targeted audience
  • Critique and edit marketing material to ensure it is on-brand and targets the identified audience.
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