Identity & Access Management Support Specialist (Temporary)

Seacoast Bank • Port Saint Lucie, FL

23h • Onsite

About The Position

Part technology expert, part problem-solver, and part digital gatekeeper, you'll create accounts, manage user access, and help maintain a secure and efficient environment for colleagues across the organization. If you enjoy helping people, staying organized, and making sure the right doors open for the right people, this could be the perfect role for you. After all, not all heroes wear capes, some just reset passwords and save the day.

The Identity & Access Management (IAM) Support Analyst is responsible for supporting the daily operation of the Identity and Access Management program by provisioning, modifying, and deprovisioning access to enterprise systems, banking applications, and technology platforms. This role ensures access requests are processed accurately, timely, and in accordance with established security, audit, and regulatory requirements.

The IAM Support Analyst serves as a primary point of contact for access-related requests and assists with identity lifecycle management activities, including onboarding, transfers, and terminations. The ideal candidate is detail-oriented, customer-focused, able to manage multiple priorities, and passionate about supporting secure access across the organization.

This position works closely with Human Resources, Information Security, IT Service Management, application owners, and business partners to maintain access controls that align with the principles of least privilege and role-based access.

Requirements

• 1-3 years of experience in Information Technology, Identity and Access Management, Service Desk, Information Security, or related support role.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong customer service mindset with the ability to work effectively with both technical and non-technical users.
• Analytical and problem-solving skills with attention to detail.
• Experience working with ticketing systems and service request management.
• Basic understanding of security principles, including least privilege and role-based access control (RBAC).
• Familiarity with Active Directory user administration and security groups.
• Ability to follow documented procedures and maintain accurate records.

Nice To Haves

• Experience with Identity Governance or Identity Management solutions such as SailPoint, Identity Governance & Lifecycle, or similar platforms.
• Experience supporting Microsoft Active Directory, Microsoft 365, Azure Active Directory (Entra ID), LDAP, or cloud-based identity services.
• Familiarity with banking or regulated industry environments.
• Exposure to SOX, PCI, FDIC, OCC, or other regulatory and audit requirements.
• ITIL Foundation, Microsoft, Cybersecurity, or IAM-related certifications.
• Bachelor’s degree in information technology, Computer Science, Cybersecurity, or related field.
• Experience with Service Now or similar platforms.

Responsibilities

• Provisioning, modifying, and deprovisioning access to enterprise systems, banking applications, and technology platforms.
• Ensuring access requests are processed accurately, timely, and in accordance with established security, audit, and regulatory requirements.
• Serving as a primary point of contact for access-related requests.
• Assisting with identity lifecycle management activities, including onboarding, transfers, and terminations.
• Maintaining access controls that align with the principles of least privilege and role-based access.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level