Identity & Access Management Administrator

Electroimpact Inc•Mukilteo, WA

3d•Onsite

About The Position

The Identity & Access Management (IAM) Administrator supports the secure and efficient administration of employee, contractor, and visitor badge access. This hands-on role manages user accounts, physical access credentials, visitor access systems, badges, and end-user access levels throughout the identity lifecycle. The ideal candidate is organized, dependable, detail-oriented and comfortable taking ownership of operational access-control responsibilities. They balance security with customer service, ensuring users receive the access they need while keeping access appropriately authorized, documented, and maintained. U.S. citizenship and the ability to work on-site in Mukilteo is required.

Requirements

U.S. citizenship
Ability to work on-site in Mukilteo

Nice To Haves

Experience in IT support, identity administration, access control, security administration
Experience managing user accounts, permissions, onboarding, and offboarding
Experience with badge, physical access control, or visitor management systems preferred
Familiarity with Microsoft Active Directory and Microsoft Entra ID is beneficial
Strong attention to detail, customer service, communication and documentation skills
Ability to handle sensitive information and consistently follow authorization procedures
Background in information security is a plus

Responsibilities

Create, modify, disable, and maintain employee and contractor accounts
Process access requirements for onboarding, transfers, role changes, and offboarding
Assign and manage end-user access levels based on approved business requirements
Create, print, issue, replace, and deactivate employee and temporary badges
Configure physical access credentials for buildings, doors, and controlled areas
Administer visitor access systems, including temporary credentials and visitor badges
Troubleshoot account, credentials, badge and physical access issues
Perform routine access reviews and remove outdated or unnecessary permissions
Maintain accurate access records, approvals, and supporting documentation
Coordinate with IT, Security, Facilities, HR and management on access changes and audits
Onboard new users from internal and customer facing users quickly
Manage guest access permissions in a timely manner creating seamless support for end users