IDD Executive Director

RHA Health Services, LLC • Cherry Hill, AR

3d

About The Position

The Executive Director provides strategic and operational leadership for a single business unit supporting individuals with intellectual and developmental disabilities (IDD). The role ensures the delivery of person-centered, high-quality services while maintaining compliance with regulatory and contractual standards. The Executive Director oversees clinical, administrative, financial, and workforce operations and fosters a culture of excellence, accountability, and continuous improvement. The position shapes outcomes for individuals supported and develops and sustains a high-performing team of interdisciplinary professionals.

The Executive Director manages and integrates the business unit’s clinical, administrative, and operational functions; oversees fiscal performance and quality management; and ensures that services align with best practices, regulatory standards, accreditation guidelines, and RHA’s mission and values. The role leads quality improvement, compliance and audit readiness, staff development, and collaboration with families, external agencies, and community partners. It provides direct and indirect supervision to positions across the unit’s operations team.

Requirements

• Bachelor’s degree in human services, Health Administration, Social Work, or a related field.
• At least five years of leadership experience in IDD services, long-term care facilities, or related healthcare or human-services settings.
• Knowledge of regulatory standards and quality frameworks applicable to IDD services, such as HCBS, CMS, CARF, and state licensing requirements.
• Proven ability to lead interdisciplinary teams and drive service excellence in a complex, regulated environment.
• Strong financial acumen, including experience managing operating budgets and business performance metrics.
• Exceptional interpersonal, leadership, and communication skills.
• Ability to build collaborative relationships with regulatory bodies, managed care organizations, community partners, and families.
• Ability to regularly lift and carry up to 20 pounds and occasionally pull at least 40 pounds.
• Ability to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties.
• Ability to use hands and fingers to handle or operate objects, tools, or controls.
• Ability to stand and walk for extended periods.
• Ability to demonstrate CPR proficiency from floor level, requiring work on hands and knees, bending, standing, and lifting.
• Close, distance, and peripheral vision; ability to talk and hear. The talk-and-hear requirement does not apply to Deaf and Hard of Hearing Programs.
• Pre-employment screening includes criminal background checks, checks of specified registries, drug testing, education verification, and other credentialing based on position requirements.
• Proof of employment history or references may be required.
• For roles requiring driving, proof of driver’s license, driver’s insurance, and a vehicle is required if needed to transport individuals.

Nice To Haves

• Master’s degree preferred.
• Fluency in American Sign Language (ASL) is required for employees in Deaf and Hard of Hearing Programs only.

Responsibilities

• Lead overall management of the business unit, ensuring person-centered service delivery, program integrity, and a strong organizational culture.
• Oversee and integrate clinical, administrative, and operational departments and staff across the unit.
• Maintain knowledge of federal, state, and local regulatory requirements and proactively address non-compliance and risk.
• Provide fiscal oversight, support efficient resource allocation, and ensure adherence to budgetary goals and financial targets.
• Lead the Quality Management Team to improve outcomes and quality of care.
• Oversee implementation and monitoring of Personal Outcome Measures (POMs).
• Direct development, execution, and monitoring of the unit’s Quality Improvement Plan and corrective actions.
• Oversee quality assurance processes, including audits, chart reviews, incident tracking, and risk mitigation.
• Prepare for and lead responses to regulatory audits, life safety surveys, certification and licensure reviews, and LME/MCO monitoring activities.
• Ensure timely development and implementation of Plans of Correction, track progress to resolution, and communicate outcomes to stakeholders.
• Ensure appropriate clinical oversight by licensed and credentialed professionals and integration of clinical best practices across service settings.
• Ensure services align with industry best practices, regulatory standards, accreditation guidelines, and the organization’s mission and values.
• Lead staff training initiatives to ensure workforce readiness and compliance with required competencies, policies, and procedures.
• Build a culture of professional development, employee engagement, and high performance.
• Collaborate with external agencies, families, and community partners to strengthen services and promote engagement.
• Provide direct and indirect supervision to positions within the unit’s operations team, build high-performing teams, foster leadership, and ensure effective performance management.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance and other insurance benefits for full-time employees.
• 401(k) retirement savings program.
• Wellbeing programs covering physical, emotional, and financial wellbeing.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director