ICT Support Analyst

Corlann • Limerick, PA

3d • Onsite

About The Position

Applications are invited for the following position: ICT Support Analyst. Permanent Full Time. Location: Blackberry Park, Co. Limerick. The successful candidate must enjoy solving problems in a multi LAN/WAN environment and will be a proactive people-person with broad technical knowledge and skills. This position will involve working with people whose knowledge about PCs ranges from novice to expert. The appointee’s goal is the proper day-to-day operation of computers and networks so people can use them to accomplish their tasks.

Requirements

• At least 5 years relevant experience in a similar role.
• A third level qualification in IT or related subject.
• Experience with a wide range of hardware including servers, routers, firewalls, personal computers, laptops and printers.
• Experience with a wide range of operating systems such as Windows Server 2016, 2019, 2022, 2025, Windows 10 and Windows11.
• Experience in the use of server application software such as Active Directory, Microsoft Exchange, Exchange Online, Microsoft SQL 2014/2016, Microsoft Office and Microsoft Office 365.
• Recent experience in a disperse networked environment.
• Ability to setup, configure and maintain WAN communication links over various technologies.
• Ability to work with external suppliers and manage vendor contracts.
• Familiarity with telecommunications equipment such as PBXs and VoIP systems and mobile phones.

Nice To Haves

• Microsoft Certified Professional certification in current systems.
• Other accreditations and relevant experience in Information Technology.
• Experience in Citrix Cloud.
• Familiarity with SAN technology, security appliances and Microsoft cloud technologies.

Responsibilities

• Proper day-to-day operation of computers and networks so people can use them to accomplish their tasks.
• Working with people whose knowledge about PCs ranges from novice to expert.
• Solving problems in a multi LAN/WAN environment.
• Setting up, configuring, and maintaining WAN communication links over various technologies.
• Working with external suppliers and managing vendor contracts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree