Manager, ICT Delivery

Kyowa Kirin North America • Princeton, NJ

1d • Hybrid

About The Position

The Manager, ICT Delivery plays a critical role in delivery of complex technology projects and IT services. They combine strategic planning with tactical execution to align team output with broader organizational goals, managing everything from initial scoping to final deployment and post-launch support. They ensure that digital initiatives are executed efficiently, securely and in alignment with GxP standards. They exhibit strong delivery leadership with a deep appreciation for the complexities of the pharmaceutical environment.

Requirements

• Bachelor’s degree or equivalent experience in computer science, information systems, engineering or related fields required
• At least 5 years’ experience delivering IT projects within a regulated industry, ideally pharmaceuticals or life sciences
• Familiarity with multiple functional domains (e.g. Quality, Regulatory, Medical, Commercial and/or Clinical)
• Knowledge of GxP compliance, validation practices and regulated system requirements
• Experience with large-scale, global implementations
• Experience with enterprise technologies such as Veeva Vault, Salesforce.com, Microsoft Dynamics
• Proficient in MS Office Suite.

Responsibilities

• Participate in project planning, execution, risk management, and quality assurance across multiple concurrent initiatives.
• Ensure solutions meet regulatory and data privacy requirements, including GxP, 21 CFR Part 11, HIPPA, GDPR and data integrity standards.
• Apply and follow appropriate delivery methodologies (Agile, Waterfall, hybrid) based on project needs and compliance considerations.
• Collaborate with business, technical teams and vendors to ensure accurate translation of business requirements into technical solutions.
• Assume accountability throughout all phases of system development lifecycle from ideation and planning through production support and troubleshooting.
• IT Project Oversight - Review project timelines, milestones, risks and budget to ensure delivery stays on track.
• Stakeholder Communication & Alignment - Manage expectations, clarify priorities and drive compromise between business needs and technical constraints.
• SDLC Compliance – Ensure all system changes follow appropriate lifecycle processes; review documentation for accuracy, completeness, and audit readiness.
• Issue Resolution & Operational Support – Assist in the triage of issues / incidents that impact production systems or project timelines.

Benefits

• 401K with company match
• Annual Bonus Program (Sales Bonus for Sales Jobs)
• Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days
• Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
• HSA & FSA Programs
• Well-Being and Work/Life Programs
• Life & Disability Insurance
• Concierge Services
• Long Term Incentive Program (subject to job level and performance)
• Pet Insurance
• Tuition Assistance
• Employee Referral Awards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager