ICF/DD Manager

Lambs Farm•Libertyville, IL
•Onsite

About The Position

At Lambs Farm, we are passionately committed to enriching the lives of adults with developmental disabilities by providing them with meaningful opportunities in a vibrant and intentional community. Our diverse programs and businesses support participants in building independence, developing skills, forming meaningful connections, and pursuing the lives they choose. Lambs Farm is a nurturing community where participants are empowered to choose their paths, fostering self-reliance, personal growth, and belonging. We are equally committed to building strong teams of professionals who share our dedication to person-centered services and exceptional care. Do you have a passion for supporting people, developing strong teams, and leading high-quality residential services? Lambs Farm may be the place for you. Summary We are seeking an experienced ICF/DD Manager to provide leadership and operational oversight for our Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/DD) program. This role oversees the day-to-day operations of a 24-hour residential program, including staff supervision and development, participant services, regulatory compliance, health and safety, documentation, and quality improvement. The ideal candidate is a collaborative and accountable leader who understands the unique needs of individuals with intellectual and developmental disabilities and can balance participant-centered care with the operational and regulatory responsibilities of the program.

Requirements

  • High school diploma or GED required.
  • Minimum three years of related experience working with individuals with intellectual and/or developmental disabilities, including supervisory or management experience.
  • Knowledge of ICF/DD regulations, IDPH requirements, active treatment, individualized services, and applicable regulatory standards.
  • Demonstrated experience supervising, coaching, training, and developing employees.
  • Strong leadership, organizational, problem-solving, and decision-making skills.
  • Excellent written and verbal communication skills with the ability to collaborate effectively across interdisciplinary teams.
  • Ability to manage competing priorities and respond appropriately to staffing, participant, medical, behavioral, and operational concerns within a 24-hour residential environment.
  • Proficiency with electronic documentation systems, email, and basic computer applications.
  • Valid driver's license with an acceptable driving record and automobile insurance as required.
  • Ability to participate in on-call and emergency coverage, including occasional work outside regularly scheduled hours.

Responsibilities

  • Lead daily ICF/DD program operations, including staffing, scheduling, service continuity, and operational needs.
  • Supervise and develop assigned staff through coaching, performance feedback, evaluations, training, and accountability.
  • Support recruitment, onboarding, and ongoing staff development while ensuring required competencies are maintained.
  • Ensure participants receive person-centered services and active treatment consistent with their individual plans, rights, preferences, and goals.
  • Collaborate with QIDPs, nursing, behavioral health, physicians, therapists, families/guardians, and other interdisciplinary partners to coordinate participant services.
  • Monitor participant health, behavioral, and support needs and ensure concerns are communicated and addressed appropriately.
  • Maintain compliance with ICF/DD regulations, IDPH requirements, applicable federal standards, and agency policies.
  • Maintain readiness for regulatory surveys, audits, and compliance reviews and ensure required program documentation is accurate, complete, and timely.
  • Review incidents, medication errors, injuries, complaints, and other program indicators to identify trends and opportunities for improvement.
  • Ensure incidents and other reportable events are appropriately addressed, investigated, documented, and followed through.
  • Maintain program standards related to health, safety, infection control, emergency preparedness, and the residential environment.
  • Communicate effectively with participants, families/guardians, staff, interdisciplinary partners, and agency leadership.
  • Participate in required meetings, trainings, committees, quality improvement activities, and organizational initiatives.
  • Participate in on-call and emergency coverage responsibilities as assigned.
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