Ice Skating Instructor- SC/ Kroc Center San Diego -13-004

Salvation Army Careers•San Diego, CA

1d•Onsite

About The Position

As a key member of the Ice Arena team, the Skating Instructor is responsible for teaching the Learn to Skate programs and skating events. This role involves ensuring guest relations, maintaining a clean environment, and handling administrative tasks related to the programs. The instructor must also be able to respond to inquiries, communicate effectively with staff, and generate accurate reports. Adherence to The Salvation Army Policies and Procedures is required.

Requirements

Must be available to teach a minimum of three hours of Learn to Skate classes each week.
Must wear the Kroc Center uniform while instructing at the Kroc Center.
Must have proof of Liability insurance on file from PSA, ISI, or USFSA listing The Salvation Army and its affiliates as additionally insured.
Must sign-in at the front counter before teaching any private lessons.
Must be able to read and write and communicate in English.
Must be able to function effectively without supervision.
Must meet health and safety regulations as defined by the Health Department as well as The Salvation Army.
Must work with children, parents, and staff in a capacity of leadership, counseling and education.
Relate joyfully and sensitively to children of all ages.
Sensitivity to children's individual needs.
Use appropriate positive discipline consistently.
Dependability.
Handle security and crisis situations, calmly.
Supervise staff and participants of varying educational and cultural backgrounds.
Maintain a professional attitude and approach to problem solving.
Must be trained in all skating disciplines.
Must have current up-to-date insurance on file with the Figure/Skating Manager (ISI, PSA and/or USFSA).
Must have a thorough knowledge of ISI and USFSA skating programs.
Must have strong organizational skills and abilities.
Must have a working knowledge of computers.
Must have earned a High School diploma or equivalent.
Able to function in a fast-paced, frequently changing environment.
Able to function in an often loud and cold environment.
Must possess great and friendly Guest relations skills.
Must work with and relate well with coworkers.
Have a philosophy of education and child development, which is consistent with The Salvation Army.

Responsibilities

Teach the Learn to Skate Program classes, birthday parties, & special events.
Maintain a professional demeanor and attitude with all facility staff & guests.
Assist in the registration and administration of the Learn to Skate Program.
Submit timely and accurate timecards and payroll data sheets.
Submit timely and accurate class/party/special event attendance sheets and coaching fee payment receipts.
Organize and assist skating shows and competitions.
Respond quickly and appropriately to all inquiries about facility programs.
Communicate effectively with the Program Office and Arena Staff to maximize guest service and operational efficiency.
Ensure that the most enjoyable experience for all Kroc Center guests.
Maintain all public and restricted areas in a neat and clean fashion.
Answer incoming calls quickly and politely, return voice mail calls, answer basic questions or refer in-depth inquiries to appropriate staff.
Generate legible and accurate accident and incident reports as required and immediately rectify or notify appropriate personnel of all accidents, or potential unsafe conditions.
Assist and direct guests in moving about the facility to avoid crowded conditions and maximize service efficiency.
Follow and ensure adherence to The Salvation Army Policies and Procedures.
Perform other assignments/duties as directed.