Ice Rink Attendant

Auberge Collection • Mountain Village, CO

10h • Onsite

About The Position

This role supports the daily operation of the ice skating rental shop at The Madeline Hotel and Residences, helping guests enjoy their visit with helpful service and properly maintained equipment.

Requirements

• Basic computer skills and the ability to learn new systems.
• Strong organizational skills and the ability to stay focused during busy periods.
• Fluency in English.
• Flexibility to work a changing schedule as rink hours shift during the season.

Nice To Haves

• Previous customer service experience.
• Familiarity with rental or retail point-of-sale systems.

Responsibilities

• Open and close the skate rental shop, preparing it for daily operations.
• Welcome guests, assist with skate rentals, and keep the rental process organized during busy periods.
• Keep the shop clean, orderly, and ready for guests throughout the day.
• Inspect and maintain rental skates to keep them in good working condition; arrange for sharpening as needed.
• Monitor the ice rink while it is open, paying attention to guests as they skate and responding promptly to safety concerns or requests for assistance.
• Communicate with the town about ice and weather conditions, and adjust operating hours as needed.
• Operate the point-of-sale system accurately and report daily revenue to the supervisor.
• Support a positive guest experience through attentive service, clear communication, and a well-maintained shop.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed