Ice Cream Team Leader

Stew Leonards • East Meadow, NY

2d • Onsite

About The Position

The manager is responsible for the overall operation, sales and profit goal of the Coffee Department.

Requirements

• High School Diploma or equivalent with 1 to 3 years’ experience
• Safely operate coffee roaster, ice cream machines and all other equipment used in the day to day operation of the ice cream/coffee department
• Great customer service skills
• Good computer skills and a basic knowledge of Microsoft Excel, Word and Outlook and the HRIS, purchase order/transfer, and item maintenance systems
• Good communication skills, both written and oral
• Good organizational skills
• The ability to delegate tasks and give clear directions
• The ability to multi-task

Nice To Haves

• Lead by example
• Excellent work ethic
• Excellent interpersonal skill
• Honest
• Confidential
• Quick thinker
• The ability to problem solver
• Firm, but fair
• Flexible

Responsibilities

• Ensure displays are merchandised and appropriate signage is visible
• Ensure displays are full and product is rotated appropriately
• Ensure production plan is met
• Show and sell and cross merchandise whenever possible
• Review sales report to identify opportunities to achieve goals
• Place orders with vendors and transfers, when needed
• Conduct monthly, quarterly and yearly department inventories
• Attend department BASH and Strategy meetings
• Respond to industry trends by attending trade shows and one idea trips
• Hire, promote, and train team members
• Provide timely feedback by completing and delivering comprehensive 90 day and mid-year Performance Chats and Annual Performance Appraisals
• Create schedules and enter them into HRIS system for team members to access at least 2 weeks in advance
• Ensure team member time cards are accurate for weekly payroll processing
• Conduct monthly department communication meetings
• Address disciplinary issues in a timely fashion
• Ensure compliance with all employment laws
• Ensure the department is in compliance with all health codes, sanitation and safety regulations
• Ensure representation at all monthly Safety Committee Meetings
• Conduct/oversee daily/periodic department cleaning
• Any other projects, as needed

Benefits

• High value, high quality Medical, Dental, and Vision coverage
• 401 K plan for FT & PT team members
• family & personal time
• life insurance
• Dayforce Wallet – a new way to get paid. Get your pay as soon as you earn it, at no cost to you
• career opportunity and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED