Shift Leader, Ice Cream

Sundae Artisan Ice Cream • Snowmass Village, CO

3d • Onsite

About The Position

Sundae is seeking a Shift Leader to join their retail team. This role involves leading a small team through shifts, serving ice cream, and contributing to a fun and dynamic work environment. The company focuses on sharing joy through its artisan ice cream and aims to be a great place to work with opportunities for career advancement and community involvement.

Requirements

• 1+ years of customer service experience preferred
• Some foodservice experience preferred
• Must be 16 or older
• Must have work availability throughout summer season (approximately 9/30/2026)
• Move, traverse or remain in a stationary position for up to 8 hours
• Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens
• Regularly move up to 25 pounds for a distance of 50 feet or more
• Occasionally ascend/descend ladder to clean or lift items stored above
• Occasionally position self to clean, maintain equipment, and retrieve items below counter height

Nice To Haves

• Availability throughout the winter season is preferred! (approximately 4/15/2027)

Responsibilities

• Timely and efficiently open the store, either alone or with a team
• Confidently and timely prepare food items; maintain an elevated awareness of stock levels
• Accurately communicate and serve customers with joy, demonstrate thorough knowledge of all product details and service standards
• Maintain responsible cash handling and perform closing cash out procedures accurately
• Exemplify Sundae’s customer service standards; execute with pride and leadership
• Participate in and contribute to all staff meetings and team cleaning tasks
• Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards

Benefits

• Total compensation = averages between $21.00-$25.00 per hour (includes base + tips)
• Full time or part time positions available
• Daytime or evening availability
• Approximate shift times: 9:30a-5p or 5p-11/11:30p
• Consistent scheduling available!
• Sick Pay
• shift treats
• employee discounts
• Vacation Pay
• Group Health Plans with employer contribution
• 401K retirement plans with generous employer contribution
• Individualized mentorship and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed