IBMi (AS400) SYSTEM ADMINISTRATOR - ONSITE TAMARAC, FL

CITY Furniture•Tamarac, FL
•Hybrid

About The Position

The IBMi (AS400) System Administrator administers, operates, secures, and manages IBM i servers and works with related vendors to maintain high performance and availability. The role leads projects involving enhancements, upgrades, patching, or implementation of third-party application technology solutions, and helps ensure continuity of services between primary and secondary cloud environments. The position is part of CITY Furniture’s Technology / Cloud Services department and reports to the Cloud Services Manager. The listed annual salary is $100,000. The posting identifies the location as remote or hybrid in Tamarac or Plant City, Florida; its title also describes the role as onsite in Tamarac. The administrator monitors, maintains, and supports the enterprise IBM i environment in IBM Cloud; keeps operating-system releases and PTFs current; assesses system performance and security; monitors high-availability and backup tools; investigates server, software, and network issues; maintains documentation; and trains and mentors NOC IBM i operators. The role also manages approved IBM i vendors and handles escalated service requests and incidents through the service desk. The stated schedule is Monday through Friday with a flexible workweek. The administrator must be available after hours, on weekends, and on national holidays as needed for emergency incidents, and should expect 5% travel for industry events, conferences, and visits to corporate offices in Florida. The role requires prolonged sitting.

Requirements

  • Bachelor’s degree from an accredited institution or equivalent work experience.
  • At least 5 years of experience in a related field.
  • Knowledge of Microsoft Office programs, including Excel, Word, and Outlook.
  • Knowledge of Google Suite, including Docs, Sheets, and Slides.
  • Knowledge of IBM i V7R3 or higher.
  • Knowledge of Access Client Solutions and Navigator.
  • Knowledge of SQL DB2 Query.
  • Knowledge of high-availability tools MIMIX and PowerHA.
  • Knowledge of IBM i web services and IWS Administration.
  • Knowledge of BRMS and PTF levels.
  • Knowledge of IBM Power Systems hardware configurations and support.
  • Knowledge of iDoctor or other monitoring tools.
  • Knowledge of GoAnywhere, SpoolFlex, and RSF.
  • Knowledge of IBM i network and communications configuration and monitoring.
  • Valid driver’s license.
  • Availability after hours, weekends, and national holidays as needed for emergency incidents.
  • Ability to travel 5% for industry events, conferences, and visits to corporate offices in Florida.
  • Prolonged sitting.
  • Communication, human relations, research and planning, implementing decisions, cooperation, and time-management competencies.

Responsibilities

  • Monitor, maintain, and support the enterprise IBM i environment in IBM Cloud.
  • Lead projects involving enhancements, upgrades, patching, or implementation of new or existing third-party application technology solutions.
  • Perform routine audits of servers and software; coordinate keeping operating-system release levels current and PTFs up to date and applied.
  • Proactively analyze IBM i performance and the operating system to prevent reactive measures.
  • Monitor and update security controls, working with vendors and the internal security team to improve the security posture.
  • Monitor BRMS, MIMIX, and Power HA to help ensure continuity of services between primary and secondary cloud environments.
  • Monitor server performance and error logs, identify and address issues, and work with the Software Engineering team to resolve them.
  • Understand IBM i packet captures and use them to help diagnose potential network issues.
  • Maintain systems documentation.
  • Train and mentor NOC IBM i operators.
  • Manage relationships with approved IBM i vendors and ensure they perform to expectations defined in their statements of work.
  • Attend monthly meetings to review IBM i vendor performance reports and attend quarterly business reviews.
  • Assist with vendor selection, establish vendor performance standards, and identify improvements to IBM i vendor management.
  • Resolve escalated complex IBM i service requests and incidents assigned through the service desk ticketing system.
  • Adhere to assigned standard work and role responsibilities.
  • Perform additional duties as assigned.

Benefits

  • Competitive and transparent compensation, with visibility into department Associate-level pay ranges.
  • Opportunity for performance-based and profit-sharing bonuses.
  • Paid vacation and sick time.
  • Paid parental leave.
  • Opportunity for a flexible work environment and schedule, varying by department and role.
  • Community involvement and volunteer opportunities.
  • Free virtual healthcare services for Associates enrolled in medical plans.
  • Medical plan options including employer-funded HSA options.
  • Vision coverage.
  • 100% employer-paid dental option available to all Associates.
  • Employee Assistance Program (EAP).
  • Employer-sponsored life and disability insurance options.
  • Voluntary insurance options, including accident, hospital, and critical care coverage.
  • 401(k), with Associates 100% vested once enrolled and a discretionary company match.
  • Roth 401(k) option.
  • Financial wellness webinars.
  • Professional development training.
  • Individual Development Plan, varying by department.
  • Associate purchase discount program.
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