IBMi (AS400) SYSTEM ADMINISTRATOR - ONSITE TAMARAC, FL

City Home•Tamarac, FL

8d•Hybrid

About The Position

The IBMi (AS400) System Administrator administers, operates, secures, and manages IBM i servers in the IBM Cloud, working with related vendors to maintain high performance and availability. The role leads projects involving enhancements, upgrades, patching, and implementation of new or existing third-party application technology solutions, and helps ensure continuity of services between primary and secondary cloud environments. It is part of CITY Furniture’s Technology/Cloud Services department and reports to the Cloud Services Manager. The posting lists an annual salary of $100,000 and identifies Tamarac or Plant City, Florida as possible remote or hybrid work locations. The administrator monitors and supports the enterprise IBM i environment, keeps operating system releases and PTFs current, analyzes performance proactively, maintains security controls, and monitors high-availability and backup/recovery tools. The role also investigates server and error-log issues with the Software Engineering team, diagnoses potential network issues using IBM i packet captures, maintains systems documentation, and trains and mentors NOC IBM i operators. The position manages relationships and performance expectations for approved IBM i vendors, reviews performance reports and business results with them, and helps improve vendor selection and management standards. It also resolves escalated IBM i service requests and incidents and follows assigned standard work and role responsibilities. The schedule is Monday through Friday with a flexible workweek. The administrator must be available after hours, on weekends, and on national holidays when needed for emergency incidents. The role requires 5% travel, including occasional industry events, conferences, and visits to Florida corporate offices. Physical requirements include prolonged sitting.

Requirements

Bachelor’s degree from an accredited institution or equivalent work experience.
At least 5 years of experience in a related field.
Knowledge of Microsoft Office programs, including Excel, Word, and Outlook.
Knowledge of Google Suite, including Docs, Sheets, and Slides.
Knowledge of IBM i V7R3 or higher.
Knowledge of Access Client Solutions and Navigator.
Knowledge of SQL and DB2 Query.
Knowledge of high-availability tools, including MIMIX and PowerHA.
Knowledge of IBM i Web Services (IWS) administration.
Knowledge of BRMS and PTF levels.
Knowledge of IBM Power Systems hardware configurations and support.
Knowledge of iDoctor or other monitoring tools.
Knowledge of GoAnywhere, SpoolFlex, and RSF.
Knowledge of IBM i network and communications configuration and monitoring.
Valid driver’s license.
Availability after hours, on weekends, and on national holidays as needed for emergency incidents.
Ability to travel 5%, including occasional industry events, conferences, and visits to Florida corporate offices.
Ability to meet the physical requirement of prolonged sitting.

Responsibilities

Monitor, maintain, and support the enterprise IBM i environment in the IBM Cloud.
Lead projects involving enhancements, upgrades, patching, and implementation of new or existing third-party application technology solutions.
Audit servers and software and coordinate operating-system release updates and PTF maintenance.
Analyze IBM i performance and the operating system proactively to prevent issues.
Monitor and update security controls, collaborating with vendors and the internal security team to improve the security posture.
Monitor BRMS, MIMIX, and Power HA to help ensure continuity of service between primary and secondary cloud environments.
Monitor server performance and error logs, address issues, and collaborate with the Software Engineering team on resolution.
Understand IBM i packet captures and use them to help diagnose potential network issues.
Maintain systems documentation.
Train and mentor NOC IBM i operators.
Manage approved IBM i vendors and their performance against expectations defined in statements of work.
Attend monthly vendor meetings to review IBM i performance reports and quarterly business reviews.
Assist with vendor selection and establish standards for assessing vendor performance; identify improvements to vendor management.
Resolve escalated complex IBM i service requests and incidents assigned through the service desk ticketing system.
Follow assigned standard work and role responsibilities; perform additional duties as assigned.

Benefits

Competitive and transparent compensation, with visibility into Associate-level pay ranges within the department.
Opportunity for performance-based and profit-sharing bonuses.
Paid vacation and sick time.
Paid parental leave.
Opportunity for a flexible work environment and schedule, varying by department and role.
Community involvement and volunteer opportunities.
Health benefits, including employer-funded HSA options with medical plans.
Free virtual healthcare services for Associates enrolled in medical plans.
Vision coverage.
A 100% employer-paid dental option available to all Associates.
Employee Assistance Program (EAP).
Life and disability insurance, including 100% employer-sponsored options.
Voluntary accident, hospital, and critical-care insurance.
401(k) with 100% vesting upon enrollment and a discretionary company match.
Roth 401(k) option.
Financial wellness webinars.
Professional development training and, depending on department, an Individual Development Plan.
Associate purchase discount program.