IBM AIX Support Engineer

Black Box
Remote

About The Position

The Supplier Personnel will work fully remote and coordinate with the Customer for tasks requiring physical access (e.g., cabling, frame interventions). This role involves administering IBM AIX 7.2, configuring and managing PowerVM/LPARs, and providing Tier-3 escalation support for outages and performance incidents. The position also includes responsibilities in storage, backup, disaster recovery readiness, automation, documentation, and knowledge transfer.

Requirements

  • IBM AIX 7.2 administration
  • PowerVM/LPARs configuration and management
  • Dual VIOS and HMC management
  • NPIV/vFC pathing troubleshooting
  • Pure Storage array integration
  • OS and firmware update planning and execution
  • Alternate disk/NIM-assisted migrations
  • Tier-3 escalation support
  • Root Cause Analysis (RCA)
  • Capacity and performance monitoring
  • SAN integrations
  • Multipath health validation
  • NIM server operations
  • IBM Spectrum Protect operation
  • Live Partition Mobility support
  • Shell scripting
  • Ansible scripting
  • Runbook maintenance
  • SOP maintenance
  • Environment map maintenance (LPARNIOS/HMC/NIM)
  • Change documentation

Nice To Haves

  • Tasks requiring physical access (e.g., cabling, frame interventions) coordination with Customer.

Responsibilities

  • Administer IBM AIX 7.2 across designated LPARs; perform patching, tuning, kernel updates, and maintenance.
  • Configure and manage PowerVM/LPARs, dual VIOS, and HMC; troubleshoot NPIV/vFC pathing to Pure Storage arrays.
  • Plan and execute OS and firmware updates, alternate disk/NIM-assisted migrations with documented rollback plans.
  • Provide Tier-3 escalation support for outages and performance incidents; lead RCA and preventative remediation.
  • Perform capacity and performance monitoring with actionable optimization recommendations.
  • Collaborate on SAN integrations, validate multipath health, and maintain NIM server operations.
  • Operate IBM Spectrum Protect for backup/recovery; document and validate restore procedures.
  • Support Live Partition Mobility prerequisites and post-move validation for datacenter relocation tasks, as requested.
  • Create and maintain scripts (e.g., shell/Ansible) to standardize patching and compliance tasks where feasible.
  • Maintain runbooks, SOPs, environment maps (LPARNIOS/HMC/NIM), and change documentation.
  • Provide knowledge transfer to customer staff through documented steps and working sessions.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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