GlassHouse Systems (GHS) is an enterprise systems and managed services solutions provider that develops, designs, and deploys solutions for leading enterprises in Canada and the US. With almost 32 years of experience, GHS delivers enterprise-level service and support, recognized with industry-leading awards. This role involves leading and delivering managed remote infrastructure services, including requirements gathering, data collection, capacity planning, performance analysis, configuration, quality assurance, and technical risk assessments. The specialist will provide technical support, identify and resolve issues, and manage incidents, problems, and changes for assigned tasks. Hands-on experience in IBM Power Systems PowerVM Virtualization, Virtual IO Server technologies, Storage virtualization, Network Virtualization, VSCSI, and Virtual Fiber Channel (NPIV) is required. The position also involves working effectively with customer cross-functional teams, conducting technical presentations and demonstrations, and supporting patching customer environments during business change windows, including after-hours and on-call support.
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Job Type
Full-time
Career Level
Senior
Number of Employees
11-50 employees