CIAM Engineering Manager

State Street•Clifton, NJ

6d•Onsite

About The Position

We are seeking a highly skilled and motivated IAM Engineering Manager to join the Customer Identity and Access Management (CIAM) team. This is a hands-on technical leadership role, ideal for someone who thrives in dynamic environments and is passionate about Security, IAM, Automation, and Identity Governance. The Customer Identity and Access Management (CIAM) Engineering Manager – Vice President role is to drive the life cycle of CIAM strategic components across State Street.

Requirements

Strong understanding of IAM principles, including provisioning, de-provisioning, access reviews, RBAC, and least privilege.
Excellent leadership and people management skills, with the ability to build and motivate high-performing teams.
Familiarity with identity protocols such as SAML, OAuth, OpenID Connect, and directory services like LDAP and Active Directory.
Familiarity with REST API principles, system-to-system authentication methods (Basic Authentication, OAuth, Certificate Auth, etc.), and System for Cross-domain Identity Management (SCIM).
Experience with cloud platforms (e.g., Azure, AWS) and hybrid identity environments.
Excellent communication and collaboration skills.
Ability to lead technical initiatives and drive results without direct managerial authority.

Nice To Haves

ForgeRock and/or AWS certifications (e.g., Identity Security Engineer).
Experience with other IAM tools (e.g., Okta, CyberArk, Ping).
Knowledge of compliance frameworks (e.g., SOX, HIPAA, GDPR).
Excellent interpersonal communication skills with strong spoken and written English.
Collaborative team worker.
Flexibility to accommodate working across different time-zones.

Responsibilities

Manage lifecycle management integrations for Identity Governance and Administration (IGA), specifically leveraging ForgeRock.
Drive the planning, design, and execution of engineering projects to achieve IAM program objectives including access provisioning, deprovisioning, role-based access control, access reviews, and service account management.
Design and implement IAM solutions aligned with organizational goals and security standards.
Architect, develop, and implement accelerators and enablers for automating IAM processes, driving efficiency and accuracy.
Identify opportunities for process optimization and execute strategies to improve service delivery and scalability.
Analyze and troubleshoot IAM system issues, providing robust engineering solutions to enhance performance, security, and reliability.
Conduct detailed root cause analyses of technical problems and implement solutions to prevent recurrences.
Collaborate with key stakeholders, including IT, security teams, and business unit contacts to extend IAM control solutions across enterprise technology assets.
Work closely with application development teams to understand current initiatives and strategies, ensuring alignment and integration with IAM solutions.
Monitor IAM operations to ensure optimal performance and compliance with Standard Operating Procedures (SOPs).
Provide technical guidance and mentorship to junior engineers, fostering a collaborative and innovative engineering culture.
Conduct research to address complex technical challenges and stay informed of emerging trends and technologies in IAM.
Drive continuous engineering improvement opportunities and focus on innovation and efficiencies to minimize known issues.
Create and maintain comprehensive knowledge articles, architecture diagrams, and SOPs to address operational needs.
Develop procedures and documentation for continuous improvement and maintenance activities related to IAM infrastructure.

Benefits

Our retirement savings plan (401K) with company match
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
Access to our Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards
Eligibility for certain tax advantaged savings plans
Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Vibrant employee networks