IAM Engineer (Warsaw, near-site) - EU Public Institutions

The White Team • Capon Bridge, WV

23h • Hybrid

About The Position

The IAM Engineer will be responsible for the administration and monitoring of the Identity and Access Management (IAM) System, specifically Microsoft Identity Manager. This role involves providing 2nd line support for IAM, Identity Systems, and Federation Services, as well as troubleshooting IAM components. The engineer will also be responsible for updating technical documentation, operating procedures, and implementing changes according to ICT change management procedures. This position requires a strong understanding of identity lifecycle management, access controls, and federation protocols, with proven hands-on experience in configuring and operating Microsoft Entra ID and supporting federation and SSO integrations.

Requirements

• Minimum 5 years of IT relevant experience.
• Minimum 4 years of relevant experience in IAM roles.
• Minimum 1 year of relevant experience in creating and designing Identity Access Management processes.
• Knowledge in Identity Management, including identity lifecycle and identity management processes.
• Knowledge of Microsoft Identity Manager system administration.
• Knowledge of Microsoft Active Directory, ADLDS, ADFS, LDAP, IDaaS, Entra ID, and Azure MFA.
• Knowledge of federation protocols (SAML v2, WS-, STORK).
• Knowledge of sign-in protocols (WS-Fed, SAML, OAuth).
• Experience with Unique ID setup and implementation in large organisations.
• Experience with ticketing systems and ITIL-based change, configuration and release management processes.
• Basic knowledge in administering Microsoft systems.
• Proven hands-on experience configuring and operating Microsoft Entra ID through Microsoft administration portals, including tenant settings, identity objects and access related configurations.
• Strong experience designing, implementing and maintaining secure access controls, especially MFA and Conditional Access, aligned with enterprise security principles.
• Practical experience supporting and troubleshooting federation and SSO integrations using SAML v2, WS-Fed, WS- and related sign-in patterns.
• Hands-on expertise supporting identity lifecycle processes (Joiner-Mover-Leaver), access requests and user access administration across AD, Entra and MIM-connected services.
• Practical experience operating within ITIL-driven incident, problem, change, configuration and release management processes.
• Strong documentation discipline, including maintaining runbooks, SOPs, knowledge articles and audit-ready operational procedures.
• English language skills required: C1.

Nice To Haves

• Microsoft certifications related to Entra ID / Identity.
• SailPoint certifications.
• ServiceNow certifications.

Responsibilities

• Administration and monitoring of Identity and Access Management (IAM) System - Microsoft Identity Manager.
• Providing 2nd line support to IAM, Identity Systems and Federation Services.
• Update the technical documentation and operating procedures.
• Troubleshooting IAM and its components.
• Implementing changes according to ICT change management procedures.
• IAM incident management.
• User Access management.
• Other specific duties as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree
• Number of Employees: 11-50 employees