I.T. Technician
FABER & BRAND, LLC•Columbia, MO
•$20 - $30
About The Position
Faber & Brand, LLC is a growing law firm specializing in debt collection across 9 states. We are seeking an inquisitive individual interested in developing a broad range of technical skills to join our I.T. Team. The selected candidate will receive extensive training introducing them to industry specific software and workflow automation.
Requirements
- Analysis - Review existing templates and workflows to identify issues
- Pattern Recognition - Identify repeat or related issues
- Problem Solving - Propose solutions or inquire with other I.T. Staff to develop solutions
- Communication - Clearly explain identified issues and/or proposed solutions to other I.T. Staff
- Programming Language - Beginner level familiarity with at least one programming language
Nice To Haves
- Learn to navigate and troubleshoot legal collections software
- Work with I.T. ticket board
- Become familiar enough with database structure to produce SQL reports
- Gain understanding of workflows
Responsibilities
- Troubleshoot data driven automations
- Create and revise templates for legal documents using conditional fields and tags
- Write SQL queries to address business questions and concerns
- Analyze and identify errors or gaps in logic
- Assist office staff with hardware requests and malfunctions
- Review and complete tasks through support portal
Benefits
- Comprehensive benefits package including 401(k), health insurance, and Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
