I-BEST & High School Program Completion Coordinator

Renton Technical College•3000 NE 4th Street Renton, WA

17d•Hybrid

About The Position

Renton Technical College (RTC) is seeking an I-BEST & High School Program Completion Coordinator. This is a dual-embedded role in the department of Enrollment Services (ES) and College and Career Pathways (CCP). This position is responsible for providing administrative support primarily to CCP’s high school (HS) and I-BEST pathways by managing office activities, maintaining records, preparing correspondence and reports, and performing a variety of other administrative duties. This position requires an individual that is dependable, self-motivated, a strong multi-tasker who is well organized and communicates professionally with students and co-workers. The I-BEST & High School Program Completion Coordinator will provide leadership with a focus on exceptional record keeping and building relationships with the RTC community. The I-BEST & High School Program Completion Coordinator is represented by the Renton Professional Technical Association (Prof-Tech) union. This is a full-time, classified, and overtime eligible position reporting to the Dean of College & Career Pathways and Associate Dean of Enrollment Services. The pay range for this role is $59,125.83 - $78,485.73 annually. Salary placement will not exceed step 10 ($74,456.31). Additional information can be found on our benefits page and in the Collective Bargaining Agreement. The priority consideration date for this position is October 13, 2026. Renton Technical College, located southeast of Seattle, has provided quality education in a variety of occupations for over 75 years. Our professional-technical certificate and degree programs offer entry and mid-level training in the areas of allied health, trades, and industry, culinary, business, technology, and automotive. Our outstanding college & career pathways program with classes in adult basic education, English as a second language, and GED preparation is available to those who need additional preparation before entering a training program and for those who simply wish to improve their math and English skills. Career Education and apprenticeships degrees round out our offerings. Support the college's mission by creating a learning and work environment of mutual respect and fairness, while encouraging creative and critical thinking. Contribute to the appreciation of diversity and foster a climate of multicultural understanding. Communicate professionally and effectively, both orally and in writing, with college employees, departments and outside agencies. Provide organization and clerical support for CCP, ES, and serve as back up on AA4 team when needed. Perform other related tasks as assigned.

Requirements

Experience with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socioeconomic, physical and learning abilities, and a commitment to an inclusive and equitable working / learning environment.
High school graduation or equivalent with training in clerical procedures with two years of administrative experience.
One year of training in clerical procedures may substitute on a month-for-month basis for required experience.
Knowledge of Skyward, Excel, LACES/WABERS, BEdA Programs; ability to maintain electronic records.
Ability to work independently with minimal supervision.
Ability to maintain confidentiality, think critically and exercise independent judgment.
Proficiency using Microsoft Office, specifically experience in creating & editing documents, spreadsheets and presentations.
Previous success learning new computer software programs/platforms.
Excellent leadership and interpersonal skills and ability to work effectively as part of a team.
Demonstrated ability to promote universal design and accessibility.
Proficiency in (or ability to learn within 6 month of hire) the production of accessible content, whether print or electronic.
Ability to work effectively with individuals whose first language is not English.
Demonstrates attention to detail required as well as previous experience maintaining accurate records, managing multiple tasks, planning, and organizing work in order to meet changing priorities and deadlines.
Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy.
Authorization for employment in the United States.
Background checks, including employment and required degree/credential verification.
Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080.
Post offer, pre-employment criminal background checks are also required.

Nice To Haves

Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, and Chinese).

Responsibilities

Enter and update high school credits for students in our HS programs using Skyward (K-12 Program software) and Excel (HS+) while ensuring consistency across systems.
Request, receive, organize, and evaluate official/unofficial transcripts; route for faculty review where needed; log decisions.
Support enrollment services in tracking HS diploma completion, assembling credential packets, verify non-credit requirements (Performance Pathway, WA State History, High School & Beyond Plan), and finalize awards.
Coordinate with the appropriate offices to communicate regarding CCP past-due balances, drop-for-non-payment issues, unfinished diploma applications; etc.
Identify quarter-to-quarter enrollment gaps for HS students not reregistered; conduct outreach to students not registered.
Manage user accounts/eligibility, track usage and expirations, and reconcile voucher reports.
Proactively contact students who have met requirements but have not applied to graduate; assist with application steps.
Maintain and update student program plans; align with credentialing timelines.
Work to ensure that students enrolled in I-BEST programs are registered in correct paired sections in collaboration with ES; send enrollment change requests to ES.
Run queries to validate coding.
Communicate with appropriate staff and scheduling department on status of I-BEST enrollment.
Adhere to deadlines set by the Scheduling Department.
Review existing I-BEST programs and revise state I-BEST applications as necessary.
Monitor I-BEST survey compliance, collect results, record placements, and provide status updates to Entry Services and I-BEST Faculty.
Run queries/filters to exclude contract/grant populations from I-BEST/HS+ counts and reports in collaboration with ES.
Create and maintain spreadsheet to document courses, faculty, and faculty workload under guidance of Associate Dean.
Collaborate with AA5 to create sections, add I-BEST coding, and workload.
Share spreadsheet with Open Doors ES staff, AA4, faculty, and other relevant staff.
Communicate with Faculty about I-BEST enrollments, Laces forms status, and attendance.
Work with appropriate offices to make recommendations for improving the intake process for I-BEST programs.
Work with college departments to improve functionality of I-BEST assessments.
Notifies students about eligibility for placement in I-BEST.
Work with college staff to ensure consistency and compliance of I-BEST programming.
Work with College & Career Pathways I-BEST faculty to ensure I-BEST assessments and required paperwork is completed.
Help plan I-BEST programming and make recommendations to the College & Career Pathways Dean and Associate Dean.