Hyper Wellness Representative
About The Position
Restore Hyper Wellness is seeking a friendly and motivated Hyper Wellness Representative to add to our location. This person will be the first person our clients may meet and should be able to provide excellent customer service to each and every guest who comes through our door. Restore’s unique retail locations are the antithesis of a traditional doctor’s office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness.
Requirements
- A love for health and wellness
- At least one year of customer service experience in a retail/service environment.
- Availability to work weekends.
- Holds or working towards a degree in kinesiology, exercise science, personal training or related field.
- Excellent communication skills
Responsibilities
- Maintaining a professional and courteous relationship with every client
- Answering the phone and returning voicemails
- Booking, rescheduling and canceling appointments
- On-boarding new clients, obtain waivers, and create Client Profiles in our POS
- Checking-in and retailing out customer sessions on our POS
- Greeting customers and ushering them to their service of choice
- Administering all non-medical and non-specialty services
- Providing service tours, selling packages & memberships
- Executing opening and closing duties
- Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
- Educate clients on the all Restore modalities
- When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts
Benefits
- Access to complementary and discounted in-store services
- Opportunity for growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
