Hygiene Assistant

Western Dental•Columbus, OH

About The Position

We are looking for an enthusiastic Hygiene Assistant who enjoys building and maintaining positive relationships with patients, is flexible, and is willing to collaborate with other team members. The primary role is to provide excellent patient experiences during appointments and support overall patient retention. The role includes assisting doctors and hygienists with dental procedures, preparing and maintaining the operatory, documenting patient information, and helping patients feel comfortable and informed.

Requirements

  • High school diploma or equivalent.
  • Current radiography certification.
  • Active Dental Assistant, CDA, EFDA, EDDA, or QDA license, as required by state.
  • Computer proficiency and ability to learn new programs.
  • Ability to multi-task and remain calm in a rapidly changing environment.

Nice To Haves

  • Current certification in Cardiopulmonary Resuscitation (CPR-BLS) preferred.
  • Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred as required by state, or ability to become certified.

Responsibilities

  • Provide exceptional customer service and chair-side care while demonstrating teamwork.
  • Assist doctors and hygienists with dental procedures while maintaining patient service, integrity, and workflow.
  • Review patient charts before the doctor arrives; document patient information and health history during exams and treatment; and ensure required consents are completed before treatment.
  • Perform four-handed dentistry tasks, including fabricating temporary crowns, placing rubber dams, placing amalgam and composite restorations, assisting with permanent and removable prosthodontics, coronal polishing, and sealant placement.
  • Take, develop, and mount accurate, high-quality radiographs and intraoral photos.
  • Clean, sterilize, and prepare equipment and the operatory before and after appointments.
  • Track incoming and outgoing lab cases, and monitor and order dental supplies.
  • Maintain patient confidentiality in compliance with HIPAA and follow safety policies and procedures in compliance with OSHA and blood-borne pathogen requirements.
  • Assist in educating patients and address their questions or concerns to help them feel more comfortable.
  • Assist the business administrative team with scheduling patients and submitting referrals as clinically necessary.
  • Multi-task and remain calm in a rapidly changing environment.
  • Use computer programs and learn new programs as needed.

Benefits

  • Paid sick and vacation time
  • Eight paid holidays
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Company-paid life insurance
  • Affordable short- and long-term disability insurance
  • Affordable accidental and critical illness insurance
  • Employee Assistance Program
  • Referral bonuses
  • Total Rewards Program
  • Annual performance reviews
  • Flexible work environment to offer work/life balance
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