Hydraulic Rebuild Shop Technician

Empire Cat•Tucson, AZ

7d•Onsite

About The Position

Troubleshoot, repair, recondition, and service Caterpillar and other Empire allied machines, systems, and power train components in a shop environment. Diagnose malfunctions and failures in electrical, hydraulic, and power train components and identify root causes using electronic tools, schematics, and other troubleshooting methods. Communicate equipment conditions, machine status, and recommendations effectively to clients, associates, and management. This role requires maintaining company equipment, preparing service reports, controlling repair costs, following safety policies, and complying with company policies and procedures. Additional duties include maintaining personal tools, learning Empire, Caterpillar, and allied product procedures, making warranty recommendations, providing on-the-job training as assigned, working overtime as needed, and traveling to remote locations as needed. The position involves regular physical activity, including sitting, standing, walking, reaching, climbing or balancing, and stooping or kneeling. Employees are regularly required to lift or move up to 60 pounds. The shop environment includes exposure to moving mechanical parts, high or precarious places, outside weather, wet or humid conditions, extreme cold and heat, and usually loud noise. This is designated as a safety-sensitive position.

Requirements

High school diploma or GED.
Current driver’s license.
At least 6 months of related experience.
Completion of the eTRAIN test evaluation.
Ability to speak, read, comprehend, and write in English.
Ability to communicate verbally and in writing about equipment conditions, problems, recommendations, and repair processes.
Basic computer and internet knowledge.
Knowledge of operating scanning and diagnostic tools, including computerized instrumentation.
Knowledge of CAT machine components and systems.
Ability to work cooperatively and communicate effectively.
Attendance that meets company standards and requirements.
Ability to regularly lift or move up to 60 pounds.
May be required to operate a forklift with appropriate certification(s).

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment and components.
Maintain good client relations and support corporate marketing objectives.
Prepare service reports.
Plan and control the cost of repair jobs.
Keep company equipment clean and orderly.
Work safely and adhere to applicable safety policies.
Comply with company policies, procedures, and standards.
Own and maintain required personal tools.
Learn and use Empire, Caterpillar, and allied product procedures and systems.
Maintain a current MSHA card if required by the work area.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with appropriate individuals to clarify instructions or discuss job scope or progress.
Work overtime as needed and travel to remote locations as needed.
Perform other related duties as assigned and promote corporate values.