Hydraulic Rebuild Shop Technician

Empire Southwest•Tucson, AZ

8d•$19 - $34•Onsite

About The Position

Empire Southwest is seeking experienced shop and field technicians or mechanics to work on Caterpillar and allied machinery. This role troubleshoots, repairs, reconditions, and services machines, systems, and power train components in a shop environment. The technician diagnoses electrical, hydraulic, and power train malfunctions and failures, identifies root causes using electronic tools, schematics, and other troubleshooting methods, and communicates equipment conditions, status, and recommendations to clients, associates, and management. The position is based in-shop and is listed as a first day shift role. The work schedule will be provided by the leader. Work may require overtime and travel to remote locations. The hourly salary range is $18.90 to $34.14, with the specific rate and position grade determined by applicable differentials and the candidate’s experience and skill.

Requirements

At least six months of related experience in a similar role and environment.
High school diploma or General Education Degree (GED).
Current, valid driver’s license.
Ability to speak, read, write, and comprehend English.
Successful completion of the eTRAIN skills assessment.
Excellent client service skills.
Ability to communicate equipment conditions, problems, recommendations, and repair processes verbally and in writing.
Basic computer and internet knowledge, including knowledge of operating scanning and diagnostic tools.
Ability to operate and understand diagnostic equipment, including computerized instrumentation.
Knowledge of CAT machine components and systems.
Ability to work cooperatively and communicate effectively.
Acceptable attendance to meet company standards and requirements.
Own and maintain required personal tools.

Nice To Haves

At least five years of heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment and components.
Maintain good client relations and support corporate marketing objectives.
Prepare service reports.
Plan and control the cost of repair jobs.
Keep company equipment clean and in good, orderly condition.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Learn and use Empire, Caterpillar, and allied product procedures and systems.
Maintain a current MSHA card if the work area requires it.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with appropriate individuals to clarify instructions or discuss the scope or progress of work.
Work overtime as needed.
Travel to remote locations as needed.
Perform other related duties as assigned and promote corporate values.