Hybrid Production/Sales
About The Position
This position combines daily production management with sales responsibilities. The role oversees operational employees, scheduling and dispatch, load-in/load-out, safety, customer service, site resources, and production performance. Sales responsibilities include estimating, bidding, negotiating, managing customer expectations, supporting collections, recommending products and services, developing business, and following up with prospective customers. The role also directs employees’ daily work, supports performance and development activities, owns safety at the location, and assists with the site budget. It sets priorities and allocates resources for the local site in alignment with the regional vision. Local travel is required, with more than 50% travel. Some overtime and weekend work may be required. This is a safety-sensitive position.
Requirements
- If operating a vehicle for company purposes, a valid driver’s license is required.
- Must be at least 18 years old.
- College education or equivalent years of experience.
- Analytical and problem-solving skills.
- Strong attention to detail, integrity, and professionalism.
- Excellent written and verbal communication skills.
- Ability to perform basic mathematical and “what if” calculations.
- Ability to interpret financial trends, variances, and business financial metrics.
- Self-management and project-management ability.
- Knowledge of Microsoft Word, Excel, and Outlook.
- Ability to meet the physical requirements of prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling; good hand-eye coordination, hand dexterity, and physical strength; and lifting up to 50 pounds depending on job duties.
- Ability to travel locally more than 50% and work some overtime and weekends as required.
Nice To Haves
- Prior installation, service center, or distribution center experience.
- Prior P&L responsibility.
- Knowledge of ERP applications, preferably Oracle.
Responsibilities
- Oversee loading and unloading, scheduling, and dispatch of installer crews.
- Develop daily operational strategies aligned with production goals and objectives.
- Manage production staff’s daily activities to meet scheduled demands and manufacturer, quality, and safety guidelines.
- Perform job-site inspections before and during installation.
- Track and report production performance against key metrics.
- Monitor personnel training and maintain staff competency.
- Monitor or manage the facility, equipment, inventory, and other organizational assets in accordance with company policy.
- Partner with Sales to develop sales strategies, solicit new business at required margin levels, and maintain existing business.
- Recommend products, materials, and services based on customer needs and interests.
- Identify prospective customers and follow up on leads from existing clients.
- Meet division expectations for sales-closing ratios.
- Handle incoming sales inquiries by phone and from walk-in customers.
- Monitor market conditions, product innovations, and competitors’ products, prices, and sales.
- Communicate the company safety program to customers at the start of contact or a sale.
- Initiate and support continuous improvement activities throughout the department.
- Direct employees’ daily work activities and oversee performance reviews, improvement activities, development plans, coaching, and teambuilding.
- Own safety at the location, conduct safety meetings, and ensure production staff follow TopBuild safety policies.
- Assist with planning, monitoring, and managing the site-location budget.
- Set local-site direction and vision aligned with the regional vision; establish priorities, develop policies, and allocate resources.
- Perform other duties as assigned.
- Support closing sales through estimates, bids, negotiations, customer-expectations management, and collection support.
Benefits
- Base, bonus, and commission package.
- Competitive compensation.
- Medical, dental, and vision coverage.
- Strive Wellness Program.
- 401(k) matching.
- Paid holidays and paid time off.
- AssuredExcellence® minimal-to-no-cost medical care and prescription drugs.
- Flexible Spending Accounts for healthcare and dependent care.
- Health Spending Account with employer contribution.
- Life and disability insurance.
- Employee Assistance Program, including counseling and family, legal, and financial resources.
- Employee referral bonus.
- Paid military leave.
- Tuition reimbursement.
- Length of Service Award.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
