Hy-Chi Cook

Hy-Vee, Inc.•Ames, IA
•Onsite

About The Position

Hy-Vee is seeking a Hy-Chi Department Cook to prepare hot and cold foods using cooking techniques and keep the department’s hot and cold cases stocked with freshly made products. The cook supports a positive customer experience through consistent food quality, customer service, and teamwork in a fast-paced kitchen. Training is provided, and prior experience is not required. The role involves preparing and cooking ingredients and dishes, maintaining food displays, taking customer orders when needed, and keeping the work area clean. The cook follows food safety, sanitation, hygiene, dress code, and company guidelines. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • High school diploma or equivalent.
  • No prior experience required; training is provided.
  • Commitment to Hy-Vee’s mission and a genuine passion for delivering an outstanding customer experience.
  • Ability to follow detailed written and verbal instructions carefully and consistently.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Clear communication skills and ability to work well as part of a team.
  • Ability to learn and apply proper food safety, sanitation, and kitchen procedures.

Responsibilities

  • Greet customers, provide outstanding service, and assist with their needs throughout the store.
  • Prepare woks by cleaning them with water, heating them to the appropriate temperature, and adding oil.
  • Cook soups and meats; prepare vegetables and sauces with spices; and combine ingredients to complete dishes.
  • Place food in hot cases, monitor quantities, and refill them as needed throughout the shift.
  • Fill the cold case with freshly made food and prepare items for the next day after completing the shift.
  • Understand the Hy-Chi kitchen and perform cooking responsibilities accurately and consistently.
  • Check rice as time permits and take customer orders at the Hy-Chi counter when needed.
  • Order products and supplies when necessary or notify the department head of needs.
  • Thoroughly clean the work area at the end of each shift.
  • Answer the phone promptly and provide helpful service to callers.
  • Follow the dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as they arise.
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