HVAC Warranty Technician
About The Position
HVAC Warranty Technician needed ASAP in Frankfort / Louisville, KY!!! Full Time / Hourly + Incentives $$$ 65,000 to 120,000 + Spiffs - DOE At least 3 years’ experience in residential HVAC. For more than 30 years, Tom Drexler Plumbing, Air & Electric has been the trusted name in residential plumbing, HVAC, and electrical services. Known for honesty, integrity, and quality workmanship, we’ve built a legacy of exceptional service while investing in the growth and long-term careers of our employees. From technicians to customer service professionals, we value teamwork, career development, and creating a supportive culture where people thrive.
Requirements
- Proven experience as a HVAC Service technician, Residential experience, with a focus on warranty-related service work preferred.
- Minimum 3 years + in Residential HVAC service and installation experience.
- Quality-focused HVAC Service expert with exceptional customer service skills.
- Ability to lift up to 50 lbs and work in confined spaces, crawlspaces, or varying weather conditions.
- Strong knowledge of residential HVAC and Boiler systems and troubleshooting techniques.
- Proficiency in reading technical manuals, plumbing schematics, and blueprints.
- Excellent communication and interpersonal skills, with the ability to interact professionally with customers and coworkers.
- Detail-oriented with a focus on accuracy and precision in all tasks.
- Ability to work independently and as part of a team in a fast-paced environment.
- Ability to travel to customer sites as needed.
Nice To Haves
- Warranty-related service work preferred.
Responsibilities
- Conduct warranty-related HVAC installations and repairs according to manufacturer specifications and company standards.
- Perform troubleshooting and diagnostic assessments to identify and resolve issues with installed HVAC systems.
- Repair or replace defective HVAC components and parts under warranty, ensuring proper functionality, water efficiency, and code compliance.
- Document all work performed, including detailed records of parts used, labor hours, diagnostic findings, and customer interactions.
- Communicate effectively with customers to explain warranty coverage, repair processes, findings, and preventive maintenance recommendations.
- Coordinate with dispatch, warehouse, and other team members to ensure timely completion of warranty-related service calls.
- Maintain a clean and organized work area, including company vehicles, tools, and equipment.
- Adhere to all local HVAC codes, safety protocols, and company policies.
- Provide professional, high-quality customer service while representing the company in customers’ homes.
Benefits
- Weekly Pay - This position is Hourly + Incentive Program
- Free Uniforms and company-provided tools
- 401(k) Match & Health Benefits (Medical, Dental, Vision)
- Short & Long-Term Disability + Company Paid Life Insurance
- Paid Time Off (PTO) & Paid Holidays
- Employee Assistance Program (EAP)
- Ongoing Training and Career Development
- Keys to your own take-home truck, fuel card and EZ- Pass
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
