HVAC Warranty Technician

A/C Doctors, LLC • Gilbert, AZ

1d • $30 - $35 • Onsite

About The Position

We are seeking a skilled and dedicated HVAC Warranty Technician to join our team. The ideal candidate will be responsible for diagnosing and repairing HVAC systems covered under warranty, ensuring that customers receive high-quality service in a timely manner.

Requirements

• High school diploma or equivalent; technical certification in HVAC preferred.
• Two years of experience as an HVAC Technician.
• Strong knowledge of HVAC systems, components, and diagnostic tools.
• Ability to work independently and as part of a team.
• Excellent problem-solving and troubleshooting skills.
• Ability to read and interpret technical manuals and schematics.
• Valid HVAC technician license and appropriate certifications (EPA 608, NATE, etc.).
• Clean driving record and ability to travel to customer locations.
• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

Responsibilities

• Perform diagnostic tests and repairs on HVAC systems under manufacturer warranties.
• Inspect and evaluate HVAC systems for potential warranty-related issues.
• Identify and resolve any problems with HVAC equipment that fall within the terms of the warranty agreement.
• Communicate effectively with customers to explain service findings, warranty coverage, and next steps.
• Maintain accurate records of all warranty-related service work performed.
• Work closely with manufacturers and suppliers to ensure proper parts are ordered and warranty procedures are followed.
• Follow all safety protocols and company guidelines while performing repairs.
• Provide recommendations for any system maintenance or upgrades that may improve performance or efficiency.
• Stay updated on industry trends, product updates, and changes in warranty policies.
• Support the customer service team by providing expert knowledge on HVAC warranty concerns.

Benefits

• Full medical, dental, and vision packages
• 401(k) with company match
• leadership training that directly results into bigger career opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED