Entry-Level HVAC Technician

Ultimate Heating & Air•Boise, ID

10d•Onsite

About The Position

At Ultimate Heating, Air & Plumbing, we've spent over 20 years building a reputation for excellence in the Boise Valley—and we're continuing to grow. We're looking for an Entry-Level HVAC Technician who is ready to turn their work ethic into a long-term career. You don't need years of experience, but you do need to be outgoing, confident, coachable, process-driven, and hungry to succeed. We're looking for someone who communicates well, enjoys working with homeowners, follows a proven process, takes feedback, and is motivated to improve every day. If you have the work ethic, personality, and drive to build a successful HVAC career, we'll provide the training, tools, and opportunity to help you get there. This is more than an entry-level job—you'll begin developing the technical, diagnostic, and customer service skills required to become a successful residential HVAC Service Technician. You will perform residential HVAC maintenance and tune-ups, assist with HVAC diagnostics and repairs, learn how to properly troubleshoot heating and cooling systems, inspect equipment for safety, performance, and potential concerns, develop your understanding of electrical and mechanical HVAC components, learn how to communicate system findings and recommendations professionally, maintain accurate job notes, photos, and documentation, and deliver a professional customer experience.

Requirements

21+ years old with a valid driver's license and insurable record
Ability to submit a background check and pre-employment drug screen (including marijuana)
Ability to work in attics, crawl spaces, and outdoor environments
Ability to work in varying temperatures and weather conditions
Ability to safely climb ladders and perform the physical requirements of residential HVAC work
Actively participate in training and apply what you learn
Must have the mechanical aptitude and foundational knowledge necessary to continue developing your HVAC skills
Valid Driver's License: Required

Nice To Haves

HVAC trade school or technical training: Preferred
Previous HVAC, mechanical, construction, maintenance, or skilled-trades experience: Preferred, not required
Basic understanding of residential HVAC systems
Strong mechanical aptitude and willingness to learn
Basic understanding of electrical concepts: Preferred
Ability to use basic hand and power tools
Strong problem-solving skills
Coachable and able to apply feedback
Reliable, punctual, and accountable
Strong communication and customer service skills
Professional appearance and attitude
Ability to work independently as skills develop
Experience: HVAC: Entry Level / 0–2 years
Residential HVAC experience: Preferred
Trade school or technical HVAC training: Preferred
Customer service experience: Preferred
EPA Certification: Preferred
EPA Universal Certification: Strongly Preferred
HVAC trade school certificate/diploma: Preferred

Responsibilities

Perform routine maintenance on residential heating and cooling equipment
Inspect HVAC systems and components for proper operation
Clean and maintain equipment according to company procedures
Check filters, electrical connections, capacitors, motors, thermostats, drains, and other system components
Assist with diagnosing heating and cooling system issues
Learn proper HVAC troubleshooting and diagnostic procedures
Use meters, gauges, hand tools, and testing equipment appropriately
Develop the ability to read wiring diagrams and equipment specifications
Identify potential system concerns and communicate findings to experienced technicians or leadership
Follow manufacturer specifications and company service standards
Communicate professionally with homeowners
Explain maintenance performed and basic system findings within your level of training
Treat customers' homes and property with care and respect
Maintain clean and professional work areas
Develop strong customer communication and service skills
Deliver a 5-star customer experience from arrival through job completion
Participate actively in company technical training
Apply coaching and feedback from trainers, managers, and experienced technicians
Continue developing HVAC diagnostic and troubleshooting skills
Build knowledge of residential heating and cooling equipment
Develop electrical troubleshooting skills
Learn company processes, procedures, and service standards
Demonstrate consistent improvement in technical knowledge and field performance
Take ownership of your professional development and advancement
Arrive prepared, on time, and ready to work
Complete assigned maintenance and training responsibilities
Maintain accurate job notes, photos, and documentation
Communicate job progress and concerns with dispatch and HVAC leadership
Take care of company-issued tools, equipment, vehicles, phones, and iPads
Demonstrate reliability, professionalism, and accountability
Apply training consistently in the field
Follow company safety procedures and PPE requirements
Follow applicable HVAC codes and manufacturer requirements
Safely operate hand tools, power tools, ladders, and HVAC testing equipment
Maintain clean and organized work areas
Follow proper procedures when working around electrical, gas, heating, and cooling equipment
Immediately communicate safety concerns to leadership
Communicate effectively with HVAC leadership, dispatch, warehouse, and other team members
Work alongside experienced technicians and trainers
Ask questions and seek guidance when needed
Accept coaching and constructive feedback
Assist other team members as needed
Support team goals and contribute to a positive, accountable work environment