HVAC Technician III

Cushman & Wakefield•Boston, MA

About The Position

Experienced HVAC Technician/Lead responsible for preventive, predictive, and corrective maintenance on HVAC, refrigeration, and facility systems. The role leads and coordinates HVAC-related work, troubleshoots complex equipment issues, supports Building Automation Systems, and ensures compliance with safety, quality, and regulatory requirements. It also involves maintaining operational procedures, overseeing apprentices and helpers, supporting system commissioning activities, and collaborating with maintenance teams to ensure reliable and efficient facility operations while delivering exceptional customer service. The technician completes work requests, maintenance projects, and operational assignments with minimal supervision; monitors systems and responds to alarms; and supports facility operations using BMS Metasys, CMMS, and Good Engineering Practice. The role includes rotating on-call coverage for off-hour emergencies and requires collaboration with internal and external stakeholders, including Manufacturing and Quality. Work is performed in a GMP-regulated environment and includes real-time monitoring of critical utilities, maintaining accurate GMP documentation, and following safety procedures.

Requirements

3 to 5 years of experience.
Energetic, positive, can-do attitude.
Hands-on experience maintaining and operating electrical, HVAC, mechanical, plumbing, and mechanical equipment.
Experience operating BMS and CMMS.
Knowledge of pharmaceutical and biopharmaceutical manufacturing equipment, general GxP, and applicable regulations, including OSHA.
Experience with Job Hazard Analysis and Lockout/Tagout.
Ability to lift objects up to 50 pounds, remain on feet all day, and climb steps and ladders as required.
Working knowledge of power and hand tools.
Ability to read system and engineering drawings, including P&IDs.
Planning and organizational skills; ability to lead by influence, manage multiple projects and priorities, and translate goals into actionable plans.
Ability to adapt to changing circumstances, collaborate, demonstrate operational excellence, and manage self-effectively.

Nice To Haves

Excellent verbal and written communication skills.
Strong interpersonal skills, including the ability to manage through influence.
Knowledge of facility-related engineering disciplines (MEP) in a GMP manufacturing environment.
Ability to succeed in a fast-paced, highly matrixed work environment.
Interest in contributing to an innovative company focused on transforming the lives of people with serious diseases, their families, and society.

Responsibilities

Complete work requests, maintenance projects, and operational assignments with minimal supervision.
Escort vendors and ensure compliance with standard operating procedures.
Operate BMS Metasys and understand the sequences required for proper building operations.
Monitor systems and respond to alarms.
Work with cross-departmental stakeholders to achieve departmental goals and objectives.
Apply Good Engineering Practice to troubleshoot facility, equipment, or system issues.
Provide rotating on-call coverage for off-hour emergencies.
Maintain proper housekeeping practices and a safe, clean work environment.
Comply with OSHA safety policies, regulations, and site procedures.
Complete assigned training curriculum with 100% compliance.
Provide leadership on routine and non-routine maintenance activities.
Conduct root-cause analysis and make recommendations.
Monitor critical utilities equipment in real time, including WFI and RO systems, and identify trends and systemic issues.
Continuously monitor the pH system and Biokill system; assist with preventive maintenance and calibration in the CMMS.
Maintain pest control status in accordance with effective SOPs.
Follow GMP requirements and ensure work-order logs and documentation are accurate and complete.
Build and sustain relationships with internal and external stakeholders, including Manufacturing and Quality.
Use power and hand tools and read system and engineering drawings, including P&IDs.
Oversee apprentices and helpers and support system commissioning activities.