HVAC Technical Supervisor

Goettl Career • Tucson, AZ

5d

About The Position

Goettl is seeking an HVAC Technical Supervisor to lead technician training, quality, and performance. The role is intended for an experienced technician ready to move from field work into leadership, with a stated path toward more senior operations positions. The supervisor provides technical guidance, supports hiring and technician development, and helps improve service quality and customer satisfaction.

The position is salaried and offers a compensation range stated inconsistently in the posting: the opening lists $70,000–$75,000+ per year, while the “Why Goettl” section lists $75,000–$85,000+ per year. Benefits include medical, dental, vision, and 401(k). Goettl also provides structured training resources through the Goettl Academy and company-provided tools and technology for field training, inspections, and reporting.

Requirements

• At least 5 years of experience as a field technician or in a supervisory role, with a strong technical background in HVAC.
• High school diploma or equivalent work experience.
• Ability to diagnose and troubleshoot technical issues.
• Exceptional communication, coaching, and leadership skills.
• Computer literacy, including MS Office, and comfort using business tools.
• Strong decision-making skills and ability to manage multiple priorities with attention to detail in a fast-paced environment.
• Clean motor vehicle record and active driver’s license.
• Ability to pass a background check and drug screen upon offer.
• Ability to perform physical field work, including standing, bending, climbing, and lifting up to 75 pounds, during ride-alongs and inspections.

Nice To Haves

• Experience with ServiceTitan or similar CRM/scheduling software.

Responsibilities

• Lead regular technical training sessions to improve field technicians’ skills, maintain certifications, and raise service quality.
• Evaluate technician performance through ride-alongs, quality-check inspections, and competency assessments.
• Manage callbacks, resolve them quickly, and investigate root causes to prevent repeat issues.
• Support large-job sales with technical expertise, site visits, and accurate project estimates.
• Track technician performance, quality, and customer-satisfaction KPIs and develop improvement plans.
• Troubleshoot complex technical issues in the field and serve as a technical resource for the team.
• Partner with recruiting to assess technical ability during hiring.
• Mentor technicians and encourage accountability and professional growth.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Structured training resources through the Goettl Academy
• Company-provided tools and technology for field training, inspections, and reporting
• Opportunity for advancement into more senior operations positions

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED