Experienced HVAC Service Technician

Elmar Heating & Cooling•Timonium, MD

About The Position

Elmar Heating & Cooling is hiring an experienced HVAC Service Technician for its residential service team serving the Greater Baltimore area. The technician diagnoses, maintains, and repairs residential heating and cooling equipment while providing homeowners with a strong customer experience. Compensation includes competitive base pay based on experience and technical abilities, with commission opportunities on service plans, eligible service and repair work, and qualifying HVAC installation opportunities generated by the technician. The company describes this as a role for a technician who works independently, delivers quality workmanship, explains findings and options without high-pressure sales tactics, and may provide technical guidance to less-experienced technicians. Elmar Heating & Cooling is a growing residential HVAC company based in Timonium, Maryland. Its work includes conventional HVAC equipment, heat pumps, ductless mini-splits, boilers, and other home comfort solutions. The company emphasizes dependable service, high-quality workmanship, lasting relationships, and career growth.

Requirements

  • At least 5 years of residential HVAC service and repair experience.
  • Strong diagnostic and troubleshooting skills.
  • Extensive experience servicing conventional HVAC systems, heat pumps, and gas furnaces.
  • Experience diagnosing and repairing ductless mini-split systems.
  • EPA Universal Certification.
  • Valid driver's license with an acceptable driving record.
  • Ability to read electrical schematics, wiring diagrams, and technical documentation.
  • Strong customer service and communication skills.
  • Ability to work independently and manage service calls efficiently.
  • Ability to explain technical findings and recommend appropriate solutions without high-pressure sales tactics.

Nice To Haves

  • Experience servicing Mitsubishi Electric, Daikin, Fujitsu, or similar ductless systems.
  • Advanced electrical and refrigeration troubleshooting experience.
  • Boiler and hydronic heating system experience.
  • Tankless water heater experience.
  • Light commercial HVAC service experience.
  • Previous experience mentoring or training junior technicians.

Responsibilities

  • Diagnose and repair residential heating and cooling systems.
  • Troubleshoot conventional air conditioners, heat pumps, gas furnaces, and air handlers.
  • Service and troubleshoot single-zone and multi-zone ductless mini-split systems.
  • Perform preventative maintenance, system inspections, and performance evaluations.
  • Diagnose electrical, refrigerant, airflow, and mechanical problems.
  • Identify equipment deficiencies and recommend appropriate repair or replacement solutions.
  • Educate homeowners about maintenance plans, repair options, and system improvements.
  • Identify qualifying opportunities for new HVAC system installations.
  • Complete accurate service documentation and communicate findings clearly.
  • Follow manufacturer specifications, safety procedures, and applicable codes.
  • Provide technical guidance to less-experienced technicians when needed.
  • Maintain professional customer relationships and represent Elmar Heating & Cooling with integrity.

Benefits

  • Company-paid medical insurance.
  • Company-paid dental insurance.
  • Company-paid vision insurance.
  • 401(k) retirement plan.
  • Paid time off (PTO).
  • 8 paid holidays.
  • Ongoing manufacturer training and technical education.
  • Career advancement opportunities.
  • Supportive, team-oriented work environment.
  • Commission opportunities on service plan sales, eligible service work, and qualifying new HVAC installation opportunities.
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