HVAC Service Technician
About The Position
As a HVAC Service Technician, you’ll diagnose, repair, and maintain residential heating and cooling systems while helping homeowners understand what is happening, what their options are, and what needs to happen next. Diagnose and troubleshoot residential heating and cooling systems Repair and maintain air conditioners, heat pumps, gas furnaces, mini-splits, and air handlers Address airflow, ductwork, zoning, thermostat, control, refrigerant, and indoor air quality concerns Perform system inspections and preventative maintenance Identify safety, efficiency, and performance concerns Clearly explain findings and recommended solutions to homeowners Present appropriate repair and replacement options without pressure or unnecessary upselling Deliver a professional, positive customer experience on every call Maintain accurate service documentation, estimates, and invoices Communicate with dispatch, management, and other members of the team Keep your company vehicle clean, organized, and stocked Participate in the on-call rotation Follow company safety, quality, and refrigerant-handling standards Participate in ongoing technical and professional training
Requirements
- Five years of residential HVAC service experience requested, but not required
- Strong diagnostic and troubleshooting skills
- Experience servicing a variety of residential HVAC systems and equipment
- Working knowledge of electrical components, airflow, controls, and refrigeration
- Valid driver’s license with a driving record that meets company requirements
- Dependable, self-motivated, and ready to be part of a team
- Commitment to quality workmanship and doing the right thing
- Ability to lift and carry up to 50 pounds, with or without reasonable accommodation
Nice To Haves
- EPA certification preferred
- NATE certification, manufacturer training, or additional HVAC credentials are a plus
- Excellent communication and customer-service skills
Responsibilities
- Diagnose and troubleshoot residential heating and cooling systems
- Repair and maintain air conditioners, heat pumps, gas furnaces, mini-splits, and air handlers
- Address airflow, ductwork, zoning, thermostat, control, refrigerant, and indoor air quality concerns
- Perform system inspections and preventative maintenance
- Identify safety, efficiency, and performance concerns
- Clearly explain findings and recommended solutions to homeowners
- Present appropriate repair and replacement options without pressure or unnecessary upselling
- Deliver a professional, positive customer experience on every call
- Maintain accurate service documentation, estimates, and invoices
- Communicate with dispatch, management, and other members of the team
- Keep your company vehicle clean, organized, and stocked
- Participate in the on-call rotation
- Follow company safety, quality, and refrigerant-handling standards
- Participate in ongoing technical and professional training
Benefits
- Competitive pay
- Medical, dental, and vision insurance
- Life insurance
- Paid time off
- 401(k) with company match
- Ongoing paid technical and professional training
- Career advancement opportunities
- Supportive team environment
- Family-oriented culture with company events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
