HVAC Service Technician

Cardinal Heating, Cooling, Plumbing, & Electric•Sussex, WI

10d•$21 - $45•Onsite

About The Position

At Cardinal Heating, Cooling, Plumbing & Electric, great companies are built by great people. For more than 40 years, Cardinal has served Southern Wisconsin while building a people-first culture where employees feel valued, supported, and empowered to grow. We invest in our team through training, development, and real opportunities for advancement, with a strong focus on promoting from within. With competitive benefits, a collaborative environment, and an exciting growth trajectory, Cardinal is a place where talented people can build a meaningful career and grow alongside a company that’s going places. At Cardinal, we don’t just fix heating and cooling systems: we take care of people. We’re looking for an experienced HVAC Service Technician who wants to be part of a team that values craftsmanship, supports each other, and shows up every day ready to make a difference in our customers’ homes.

Requirements

3+ years of Residential HVAC Service Experience Required.
Valid Driver's License and able to pass an MVR.
Availability for on-call rotation
Strong knowledge of HVAC diagnostics, airflow, refrigeration principles, and electrical troubleshooting.
Knowledge of local HVAC codes and industry best practices.
Experience performing repairs, maintenance, and customer-facing service work.
Commitment to continuous learning and development
Clean driving record.
Excellent verbal and written communication skills.
High integrity and exceptional customer service skills.

Nice To Haves

EPA Certification preferred.

Responsibilities

Troubleshoot, diagnose, and repair residential HVAC systems.
Perform maintenance, repairs, and testing on furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment.
Navigate crawlspaces and attics as needed.
Educate customers and provide repair and replacement options.
Present financing and maintenance plan options.
Ensure systems are operating safely and efficiently.
Meet and exceed service and revenue goals.
Deliver an exceptional customer experience that builds trust and generates referrals.
Partner with customer service and dispatch teams to ensure success.
Maintain a clean, organized truck and job site.
Participate in training, meetings, and company events.
Mentor and train apprentices.
Complete invoices, timecards, and documentation accurately and on time.
Maintain a clean and professional appearance
Keep your truck inventory up to date and properly complete paperwork