HVAC Service Technician

Lennox International•Independence, MO

About The Position

Lennox National Account Services (NAS), a wholly owned subsidiary of Lennox International, provides commercial HVAC maintenance and service across the United States. The HVAC Service Technician performs field work supporting the installation, maintenance, and servicing of heating, ventilation, and air conditioning systems for commercial customers. The role includes preventive maintenance, routine repairs, and calibration after installation. Technicians handle basic, non-complex products and problems, referring more complex issues to higher-level technicians. They use technical experience to determine service requirements, advise managers about inspections and corrective actions, and work in a team-based environment to support customer satisfaction. Technicians are expected to follow safety measures at all times. The work is often performed independently and may involve rooftop equipment, heights, ladders, and physical handling of tools and equipment. This is an hourly, non-exempt position. The stated annual salary range is $39,000–$77,000, depending on factors including geography, tenure, performance, skills, education, and experience. Employees are not eligible for a bonus but earn overtime when they work more than 40 hours per week or as otherwise required by state law.

Requirements

High school diploma or GED equivalent.
2 to 6 years of hands-on commercial HVAC experience.
EPA Certification—Type I and Type II or Universal.
Valid driver's license and acceptable driving record.
Technical aptitude to maintain, service, and troubleshoot equipment.
Excellent customer service skills.
Good electrical and mechanical diagnostic skills.
Ability to work independently and self-schedule.
Self-motivation to complete assigned tasks within time constraints.
Ability to work with minimum supervision.
Ability to safely access rooftops using fixed or extension ladders, work at heights, load and unload tools and equipment from a work van, climb ladders, and repeatedly extend reach overhead.
Ability to lift occasionally up to 75 pounds, lift occasionally up to 25 pounds to shoulder and overhead, push or pull a wheeled cart up to 150 pounds, and participate in manual tandem lifting of loads up to 125 pounds.

Nice To Haves

NATE certification.

Responsibilities

Perform on-site preventive maintenance, routine repairs, and calibration after installation.
Handle basic, non-complex products and problems, referring more complex problems to higher-level technicians.
Use technical experience and skills with preventive maintenance and system operations to determine service requirements.
Advise the manager of preventive maintenance inspections performed and corrective actions to be taken.
Work in a team-based environment to share information and workload while ensuring customer satisfaction.
Work safely and ensure that safety measures are followed at all times.
Complete repairs and required paperwork.
Perform other duties as assigned.

Benefits

Competitive pay with weekly payroll.
Overtime opportunity.
Company-paid vacation, personal days, and holidays.
Company vehicle, phone, personal protective equipment, and uniforms provided.
Ongoing training and development.
Matching 401(k) retirement plan.
Medical, dental, and vision insurance.
Prescription drug coverage.
Short-term disability insurance.
Life and long-term disability insurance.
Eight weeks of paid birthing leave.
Two weeks of paid bonding leave.
Tuition reimbursement.
Up to 10 days of paid time off and 10 paid holidays for eligible new employees, depending on date of hire.
Health and wellness offerings, perks and discounts, pet insurance, and free subscriptions.